Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Disappointed with the quality of this chair. After using it normally for 3-4 months, a visible crack has developed. For something that should handle everyday use, this kind of cracking is concerning. It affects both the appearance and confidence in its durability. I expected better craftsmanship and longer lasting quality.
I wouldn’t recommend this if you’re looking for something sturdy or long-term.
JG
John Goumas
Apr 14, 2026
5.0
Hello, we had recently made some purchases from the brick in Beacon Heights. Our salesman was named Steve.He did a great job gave us a great deal and was very informative and answered all questions to our satisfaction. I would highly recommend him as a sales person to anyone looking for items at the brick.
EC
Elizabeth Clifton
Apr 13, 2026
5.0
The delivery guys Tom and James did an excellent job.
They pointed out the dent when the package was removed. After my conversation with Fatima at The Brick re the dent, I was told that we could use the fridge until the other one comes in the warehouse as we were without a fridge for 3 weeks already.
Both Tom and James brought the fridge inside our home very carefully and took the old fridge out too in the same manner.
Once again 5🌟 🌟 🌟 🌟 🌟 for these guys.
Thank you.
TK
Toto ktoto
Apr 9, 2026
1.0
Beware brick does not stand up to verbal claims. Bought a microwave from Adnan telling him it needed to fit in a fixed space. He said no problem as they would take it back if it didn’t fit
When I returned it the manager told me I should not believe the salesperson but instead load up the website, read their return policy and put no stock into the word of their salesperson
Stuck with a 30% restock fee.
Buyer beware - hard to deal with liars.
MH
Melissa Hole
Apr 5, 2026
1.0
Worst customer service ever. I told the sales lady Archie that I needed a fridge asap. She told me I had to wait two days, I bought on Thursday and she said delivery Sunday, that’s 3 days… come to get a notification morning of the truck allegedly broke down and now they want me to wait until Tuesday. This doesn’t work for me at all. I’m without a fridge and came to a company that should be able to accommodate their customers. I called Archie the morning of when I found out and she said she would get back to me. Never called me back. Ended up cancelling my order cause neither her or the manager of this location goes out of their way to help their customers. I would highly recommend to never purchase from here. Archie is sales driven and all she cared about was upselling me warranty and other things for the fridge, and when problems happen she said “this is not a sales problem” pretty sure it is a sales problem until my order is delivered… good thing I cancelled if this is how you get treated in the end
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled by visiting any Brick location before delivery or pickup. Refunds are made to the original payment method; deposits on Special Orders are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during online or in-store purchase, or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
We offer premium delivery in most areas, use third-party couriers where needed, and do not deliver to the United States at this time.
What are The Brick's pickup hours?
Pickup hours are Monday to Friday 10:00 AM–9:00 PM, Saturday 10:00 AM–7:00 PM, and Sunday 11:00 AM–6:00 PM. Holiday hours may vary.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What nearby stores can I visit when I shop at The Brick in Calgary?
Nearby you can find La Vie en Rose for women's clothing, Canadian Tire for home goods and automotive needs, and Dollarama for discount shopping. This makes it convenient for customers to combine errands when visiting The Brick.
Are there dining options near The Brick store?
Yes, nearby dining options include South St. Burger for casual meals, Paris Baguette bakery and cafe, and The Chopped Leaf for healthy salads and sandwiches.
What entertainment or recreational activities are near The Brick Calgary?
You can enjoy indoor golf at K Indoor Golf located nearby, offering a fun activity before or after your visit to The Brick.
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