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The Brick

4.4
(7043 reviews)

Business Details

3451 Sunridge Way NE, Calgary, AB
T1Y7H5, Canada
(403) 726-6200
http://www.thebrick.com

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
3451 Sunridge Way NE, Calgary, AB
T1Y7H5, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.4
7,043 reviews
5 stars
5,689
4 stars
371
3 stars
160
2 stars
99
1 star
724
  • SD
    Shannon D
    2 days ago
    5.0
    I should have elaborated more with my original review, but I was excited to load up my new fridge! The salesman who helped me was knowledgeable and very efficient. I was in and out of the store within 45 minutes (just how I prefer it). His estimation of when my new fridge would be in stock was spot on and the delivery process followed just the way he said it would. Later, when the appliance was being delivered, the gentlemen who arrived took great care in not damaging the appliance or my home. My townhouse is old, the door is small, and there are walls everywhere, but they magaged without complaint. They even offered to help me put the front door and gate back on (removed to accommodate the size of modern fridges), but I declined so they could keep their impressively accurate schedule. This Brick location is closest to my home, and I'm a repeat customer, but I'd circle back to this particular store regardless of where I live because the service has always been excellent. Thanks!
  • MM
    Michelle Makranyi
    4 days ago
    5.0
    Diana is exceptional! The moment we walked in she was pleasant, friendly, attentative, and knowledgeable. She answered all of our questions and helped us with our purchase. Thanks Diana, I will definitely come back and ask for you when I'm planning on buying anything more.
  • OE
    Omrane Essid
    Apr 14, 2026
    5.0
    I had a great experience with the Brick delivery team. They were professional, punctual, and handled everything with care from start to finish. The team was very friendly and made sure the mattress was set up properly, taking the time to answer any questions I had. They worked efficiently while still paying attention to detail, and they left the space clean and organized before leaving. Overall, excellent service—I truly appreciate their hard work and would highly recommend the brick to anyone!
  • SN
    Suresh Nandan
    Apr 5, 2026
    1.0
    Can't say anything else but poor Service. Sales lady lied straight to my face and told me there would be delivery plus removal and when I went to the brick the 2nd time I asked again and she said yes there would be delivery plus removal. The brick lies about things and the day of the delivery the delivery team have no idea about the removal and denied to help us to even take it out. Poor customer service and delivery service. Going forward will not be shopping at the brick. I recommend people to save their money and time to go buy their appliances/appliances elsewhere with proper customer service and delivery.
  • NN
    Nate
    Apr 4, 2026
    3.0
    Sales team was great. The gentleman who helped us decide on our new bed, managed to reduce the price considerably for us. Then, a month later, I found the price had dropped from what we had paid by three hundred dollars. I reached out to customer service through the chat, since The Brick offers a price match guarantee, should the price decrease within 3 months of purchase. They fully credited me with the difference within 5 minutes. The only reason I give 3 stars instead of 5 is because of the delivery. They sent 3 guys and the one who carried my mattress to the door was very careless. He was a little guy, attempting to carry a king size mattress by himself, without getting any help, and he nearly dropped it in the snow on the street. That same guy scoffed at me, when I brought the old mattress to be taken away, without having it wrapped. I do understand the importance of wrapping the mattress and I had confirmed with the sales team that it would be okay to use the plastic from the new bed to wrap the old mattress. What surprises me, is that he seemed genuinely surprised by this. They ultimately, agreed to the idea, but I'm shocked, it's not a more common practice. I mean, who really has mattress sized bags, kicking around the house? My recommendations going forward would be, better customer service from the delivery crews. They are the last point of contact between the customer and the store. Even if a customer has a great experience at the store, that may easily be forgotten from a bad experience with the delivery crew. A friendly, smile and a display of respect for customers purchases can go a long way. Lastly, have the delivery team inform clients that are paying to have their mattress taken away, to use the bag from the new mattress, Instead of sneering, condescendingly at them.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.

Brand Certified Facts from The Brick

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Certified April 19, 2026Yext Knowledge Graph
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