Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Thomas and Kevin received high praise for their knowledge, friendliness, and customer service, with many customers recommending them specifically.
Customer Experience
Overall shopping experiences were positive, with customers appreciating the no-pressure sales approach and the staff's willingness to answer questions.
Product Knowledge
Staff demonstrated strong knowledge about mattresses and related products, helping customers find suitable options.
Service Issues
Some customers reported negative experiences with service, including feeling rushed or disrespected, particularly from certain salespeople.
Delivery and Setup
Delivery services were generally described as prompt and efficient, contributing to a positive overall experience.
PM
Paul McGuire
Oct 24, 2025
5.0
Kevin was one of the best sales person I’ve ever dealt with very knowledgable very friendly Pointed me in the right directions for what I was looking for I would strongly recommend if you need a mattress go see this man!
MC
Mandeep Chahal
Aug 27, 2025
5.0
Thomas here at brick was very kind and professional. I couldn’t lift my stuff because of my injury, he made sure i was comfortable with all the loading. Thank you Thomas 🙏
RD
Ryan D
Aug 19, 2025
2.0
Thomas was excellent and I was set on purchasing a mattress from him. When I went back a few days later, I met Kevin and he completely turned me off of the place.
I asked about deals and any discounts on a particular mattress and he said there were none. After going back to his computer and I assume reading the flyer, he came to me with a great offer of 10% back on accessories (front page of the flyer offer).
He then told me I could only use that towards sheets, pillows, mattress cover, etc. and not a box spring, which was not the case and I showed him that on the website.
You would think somebody who's been at the place for ages would at least know what the current sales are and not flat out lie to people on things that can easily be checked.
WW
Wayne
Aug 9, 2025
5.0
I have always appreciated the professional and caring approach Thomas has with his customers. He is very knowledgeable and took the time to address any concerns for my mother in law, which ultimately provided enough information for her mattress and adjustable frame choice. Thanks again Thomas.
RF
Rebecca Featherstone
Jun 7, 2025
5.0
I have never had such excellent service with Kevin he has the experience and knowledge. The one of best ever customer service I ever had!!
Thank you Kevin
Becci
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
The return policy varies based on the purchased item. Visit the Satisfaction Guarantee page on their website for full details.
Does The Brick Mattress Store offer a price guarantee if I find a lower price elsewhere?
Yes. If you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, they will refund the difference, with some conditions. Check their Price Guarantee page for full details.
Can I cancel my order and receive a refund at The Brick Mattress Store?
Yes. Orders can be cancelled by visiting any store before delivery or pickup. Refunds go to the original payment method; cash refunds are issued via debit card or cheque. Deposits on special orders are non-refundable.
How do I add an extended warranty to my product?
Extended warranties can be added during purchase in-store or online. After online orders, you can add a warranty in-store within 30 days of receiving your product. More details are available on the Warranties and Protection Plans page or from store consultants.
What delivery and pickup services does The Brick Mattress Store offer?
They offer curbside pickup, delivery, and no-contact delivery services in most areas, sometimes using third-party couriers or Canada Post. Currently, they do not deliver to the United States.
What are the store hours for The Brick Mattress Store?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. On November 11, 2025, it is open from 10:00 AM to 9:00 PM.
Which popular mattress brands does The Brick Mattress Store carry?
They carry top brands such as Sealy, Serta, Beautyrest (including Beautyrest Black and Beautyrest Hotel), Tempur-Pedic, Stearns and Foster, Simmons, and more.
How can nearby places help me when visiting The Brick Mattress Store?
Nearby places like Freshslice Pizza and Taco del Mar offer dining options before or after shopping. The Canadian Western Bank nearby can assist with financial services. The UPS Store nearby provides courier and shipping solutions, convenient for managing deliveries.
Are there other services available near The Brick Mattress Store?
Yes, nearby you can find services like Allstate Insurance for health insurance, Sorensen Dental Group for dental care, and Uniway Computers for electronics. These can be useful if you need additional help or errands during your visit.
How can I access The Brick Mattress Store using nearby transit or landmarks?
While specific transit stops aren't listed, the store's location at 5222 130 Ave SE #202 in Calgary places it near familiar landmarks like The Brick furniture and mattress store itself and popular eateries like Freshslice Pizza for easy orientation and planning your visit.