Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
307 reviews
5 stars
250
4 stars
18
3 stars
8
2 stars4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers appreciated the knowledgeable and friendly sales staff, particularly Monir and Gus, who provided helpful recommendations without being pushy.
Delivery Service
Delivery was generally praised for being prompt, efficient, and professional, although there were some complaints about miscommunication and issues with delivery timing.
Customer Service
Overall customer service was highlighted as excellent, with many customers noting the staff's politeness and willingness to assist throughout the buying process.
Product Quality
Customers expressed satisfaction with the quality of the mattresses and furniture purchased, often mentioning good value for the price.
Communication
While many reviews praised the communication regarding delivery times, some customers experienced issues with lack of updates or incorrect delivery addresses.
- CKConnie Ki2 days ago5.0The guys were great! Friendly, quick and efficient.
- CBCatherine BorisyuckNov 15, 20255.0Fast delivery. Excellent service
- DBDenise BrindNov 6, 20254.0Sales person was knowledgeable, helpful, and processed our purchase in a timely manner. Delivery was this morning pleasant young man and was right on time as described job well done.
- DMDarcy McCarvillOct 27, 20254.0Good overall mattress buying experience. Well equipped showroom and generous sales off the marked prices which was nice. Sales person was good, but I wish we were a little more informed about the differences between brands and price points. I trusted his recommendation versus the original mattress I was looking at, so the proof will be in the pudding as to how the mattress suits us in the long run. Delivery was excellent, mattress was installed and old mattress taken away by noon of the following business day.
- RSRobert & Teri SinnottOct 22, 20255.0purchased a new tempurpedic bed about 2 weeks ago, medium firm and were told it would loosen up but it didn't. so we went back to the store and the sales man exchanged it for us no problems. excellent service.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policies vary by item. Please visit our Satisfaction Guarantee page on our website for complete details.
Does The Brick Mattress Store offer a price match guarantee?
Yes, if you find the same brand and model advertised at a lower price within 30 days of purchase, we will refund the difference. Conditions apply; see our Price Guarantee page for details.
How can I cancel an order and get a refund at The Brick Mattress Store?
Orders can be canceled and refunded anytime before delivery or pickup by visiting any Brick location. Refunds go to the original payment method; deposits on special orders are non-refundable.
How do I add an extended warranty to my purchase?
You can add an extended warranty during purchase online or in-store, or within 30 days after receiving your product by visiting a Brick store.
What delivery and pickup services does The Brick Mattress Store provide?
We offer curbside pickup, delivery, and no-contact delivery services to most areas, including third-party courier options and Canada Post for select products.
What are the store hours for The Brick Mattress Store in Calgary?
The store is open Monday to Friday from 10 AM to 9 PM, Saturday from 10 AM to 6 PM, and Sunday from 11 AM to 5 PM. Special holiday hours apply on November 11, open 10 AM to 9 PM.
Which mattress brands does The Brick Mattress Store carry?
We carry brands such as Sealy, Serta, Beautyrest, Beautyrest Black, Tempur-Pedic, Stearns and Foster, and Simmons, among others.
Are there nearby dining options near The Brick Mattress Store?
Yes, nearby dining includes A&W Canada, Swiss Chalet, Harvey's, Edo Japan, McDonald's Canada, Montana's BBQ & Bar, and OPA! of Greece, perfect for meals before or after your visit.
What nearby stores are close to The Brick Mattress Store for additional shopping?
You can also visit Aldila Boutique for clothing, Pet Valu for pet supplies, Justice for children's clothing, and Structube for furniture near our location.
Can I relax at any nearby wellness centers after shopping at The Brick Mattress Store?
Yes, Clear Nordic Spa and Discover Coolsculpting@ Merle Norman offer spa and wellness services close by for a relaxing visit after shopping.