Brand Certified
The Brick
4.5(4605 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
11860 Sarcee Trail NW, Calgary, AB
T3R 0A1, Canada
Certified by The Brick • Mar 01, 2026
(403) 516-2450
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.5
4,605 reviews
5 stars
3,822
4 stars
229
3 stars53
2 stars59
1 star
442
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly highlighting individuals like Moe, Archie, and Harpreet for their excellent service.
Delivery Experience
The delivery process received positive feedback for being prompt, efficient, and professional, with many customers appreciating the courteous behavior of the delivery teams.
Product Issues
Some customers reported issues with damaged items upon delivery, but noted that the customer service team handled exchanges and replacements promptly.
Sales Approach
Customers appreciated the non-pushy sales approach, allowing them to browse and ask questions without feeling pressured.
- STStefan Du Toit3 days ago5.0The guys were great. They took away our old units. Installed the new ones stacked with the correct mounting brackets and stainless steel water lines. Even recommended the best venting. So changing that, appreciated their honesty and service.
- EFErin FargoFeb 22, 20261.0Awful customer service. Will never return! We tried to make a return. And they were not accommodating AT ALL. It was a portable speaker that we complete garbage when we got it home. We went away for 5 days and tried to return it on day 10. No exceptions.
- MMMikaela McmillanFeb 18, 20262.0Bought a sectional and a couple other pieces, no one got in touch for delivery and couldn't get anyone on the phone. Eventually it showed up a week later, delivery guy was a clown. Skinny Indian guy if the owners are reading this.. salesperson was nice, hence the 2 stars otherwise it would be 1.
- OOOlubunmi OnareFeb 17, 20265.0From the the time we went into the store to order the electric range to delivery was so professional. The Brick's agent that attended to us when making our order was so patient. She answered all our questions and ensured we got a very good deal. The two men that did the delivery were so on time and very friendly. This is not my first time of getting appliances from The Bricks and I will recommend the store always.
- FSFarid SareerFeb 17, 20265.0I recently purchased furniture from the Beacon Hill location, and although some of the items arrived damaged, the customer service team handled everything very professionally. They arranged an exchange promptly, and now I have all my furniture in perfect condition. The Manager, Ms. Neda Manish, is amazing — very professional, understanding, and helpful throughout the entire process. I would also like to thank Modassar, Harpreet, and Fatima, along with the other customer service staff, for their kindness and support. I truly appreciate the excellent service and the respectful behavior of all the staff at this location. Highly recommended! Best Farid Sareer
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of purchase, we will refund the difference. Conditions apply; see our Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled by visiting any Brick location before delivery or pickup. Refunds are made to the original payment method; deposits on Special Orders are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during online or in-store purchase, or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
We offer premium delivery in most areas, use third-party couriers where needed, and do not deliver to the United States at this time.
What are The Brick's pickup hours?
Pickup hours are Monday to Friday 10:00 AM–9:00 PM, Saturday 10:00 AM–7:00 PM, and Sunday 11:00 AM–6:00 PM. Holiday hours may vary.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What nearby stores can I visit when I shop at The Brick in Calgary?
Nearby you can find La Vie en Rose for women's clothing, Canadian Tire for home goods and automotive needs, and Dollarama for discount shopping. This makes it convenient for customers to combine errands when visiting The Brick.
Are there dining options near The Brick store?
Yes, nearby dining options include South St. Burger for casual meals, Paris Baguette bakery and cafe, and The Chopped Leaf for healthy salads and sandwiches.
What entertainment or recreational activities are near The Brick Calgary?
You can enjoy indoor golf at K Indoor Golf located nearby, offering a fun activity before or after your visit to The Brick.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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