Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
4,267 reviews
5 stars
3,528
4 stars
212
3 stars54
2 stars57
1 star
416
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales staff are consistently praised for being helpful, knowledgeable, and friendly, enhancing the overall shopping experience.
Delivery Experience
Delivery teams are noted for being professional, efficient, and courteous, with many customers appreciating the tracking system and timely arrivals.
Product Quality
Customers express satisfaction with the quality and selection of products, particularly mattresses and appliances.
Sales Process
The sales process is described as smooth and non-pushy, with staff taking the time to understand customer needs and provide tailored recommendations.
Communication Issues
Some customers reported difficulties with communication regarding delivery scheduling and warehouse coordination, leading to frustration.
- SGSafy Gaber1 day ago5.0I had a wonderful experience at the Break store in Beacon Hill NW, Calgary, thanks to Harpreet G., who helped me choose the perfect living room furniture. He was patient, knowledgeable, and really took the time to understand my style and what would work best in my space. His recommendations were spot-on, and he made the whole process easy and stress-free. I truly appreciate his professionalism and friendly attitude. I would highly recommend Harpreet to anyone looking for quality furniture and excellent customer service! Sabah Hussein
- BVBeth Vinnell1 day ago5.0We worked with Steven today and had such a pleasant experience! We purchased and picked up our couch and love seat all in the same day. Steven didn’t pressure us at all to make a purchase but worked with us in order to get us a great deal. Everyone with The Brick was very pleasant to work with and extremely helpful in making sure we were able to get everything set up fully. Would recommend working with Steven and The Brick to all our friends/family!
- MMMary-Anne Masse2 days ago5.0Harpreet was great! My husband and I went in looking for a loveseat and sofa combo. We admittedly had something already in mind going into the store, and when we found it we instantly fell in love. Harpreet did encourage us to look at similar options and was super helpful, giving us pros and cons between our options. He focused on our wants and made the overall experience super enjoyable. Ultimately we went with what we fell in love with when we first came in. Can’t recommend this location (and Harpreet!) enough! We will definitely be back at this location for future furniture purchases
- TLTrevor Low3 days ago5.0We purchased our new couch from Harpreet who was very helpful in answering all of our questions without being too assertive or pushy from a sales standpoint. He provided us with all the options in our search criteria and their measurements so that we could measure in our space at home. When we returned to make the purchase he was able to get us a great price and a fast delivery.
- JFJuan Miguel FernandoNov 14, 20255.0Shoutout to Karan! He was friendly the moment we walked in, completely honest with everything he said, and incredibly patient while we were still deciding. I really appreciated how he answered all our questions professionally, explained every feature in detail, and even added a personal touch that made everything easier to understand. This guy really knows his stuff, seriously, Karan is the one you want helping you out!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of purchase, we will refund the difference. Conditions apply; see our Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled by visiting any Brick location before delivery or pickup. Refunds are made to the original payment method; deposits on Special Orders are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during online or in-store purchase, or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
We offer premium delivery in most areas, use third-party couriers where needed, and do not deliver to the United States at this time.
What are The Brick's pickup hours?
Pickup hours are Monday to Friday 10:00 AM–9:00 PM, Saturday 10:00 AM–7:00 PM, and Sunday 11:00 AM–6:00 PM. Holiday hours may vary.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What nearby stores can I visit when I shop at The Brick in Calgary?
Nearby you can find La Vie en Rose for women's clothing, Canadian Tire for home goods and automotive needs, and Dollarama for discount shopping. This makes it convenient for customers to combine errands when visiting The Brick.
Are there dining options near The Brick store?
Yes, nearby dining options include South St. Burger for casual meals, Paris Baguette bakery and cafe, and The Chopped Leaf for healthy salads and sandwiches.
What entertainment or recreational activities are near The Brick Calgary?
You can enjoy indoor golf at K Indoor Golf located nearby, offering a fun activity before or after your visit to The Brick.