Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
6,539 reviews
5 stars
5,257
4 stars
349
3 stars
154
2 stars96
1 star
683
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of sales associates, particularly highlighting individuals like Naseer, Anbu, and Diana.
Delivery Experience
The delivery team received positive feedback for being punctual, professional, and efficient, although there were some complaints about delays.
Product Quality
Customers expressed satisfaction with the quality of furniture and appliances purchased, noting solid construction and good value.
Warranty Issues
Several customers reported significant frustrations with the warranty service provided by King & State, citing delays and poor communication.
Sales Pressure
Some customers felt pressured by sales staff, with reports of aggressive selling tactics that detracted from their shopping experience.
- NNnessa1 day ago1.0I came to buy a couch from here 3 weeks ago and the lady said she would get us a good deal the invoice she showed us was a good deal, said it wasn’t in stock it will come in 3 weeks and she would call us to confirm the payment 2 days before. the day of someone calls and says one part of the couch is here and can be delivered on the date the other sofa will arrive end of December. I have been waiting for this couch for 3 weeks now if it wasn’t in stock they should’ve communicated that. I also came to buy a small tv and later realized it wasn’t a smart tv but a hdmi and asked to return, and they said it wasn’t final sale, the agent never communicated that. Customer service let me know we weren’t the only customers who have had issues with the sales people lying about the delivery dates or ordering furniture later than they said. Wouldn’t recommend this place to anyone.
- SRShamsunder Rao5 days ago5.0Right from selection of furniture from the store until delivery of the items to our house, Brick personnel were very helpful. Really appreciate the patience and detailed understanding of our needs by the Sales associate Mr. Vikas Soni. He explained the pros and cons of various options available and helped us to select the most suitable furniture for us. The delivery was very smooth and the guys were very helpful. They even agreed to take the empty boxes from our orders. Highly recommend Brick Calgary for your furniture needs.
- KLKenny LoughranNov 14, 20251.0Came in to browse with my partner, was met by a pleasant lady Diana/Diane? Let her know we just wanted to browse, she informed me to let her know that we needed any help which is fine. What is not fine is following us 20 feet back while we perused the store. Bad taste in my mouth we walked out.
- TBTaylor BoswellNov 10, 20255.0We bought a lovely sectional from the brick and got it delivered, then realized it would look better with a second corner. We got the second corner piece today and the two delivery guys were able to set it up how we liked it, plus helped us connect the individual pieces together! Excellent service from the sales floor to delivery!
- JMJasneet Kaur MannNov 7, 20251.0If I could give zero rating, I would. The whole experience from the start to the end was terrible. Salesman Kamran forcing us to buy extended warranty in exchange of free delivery and then not taking care of things. Customer service was poor. When the manger gagan has Zero customer satisfaction skills, it’s understandable why the rest of the team is bad. We purchased furniture of 10k. The sectional sofa had lint within a month. Never recommending it to anyone.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, The Brick will refund the difference if you find the same brand and model at a lower advertised price within 30 days of purchase, with some conditions. See their Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be cancelled at any store prior to delivery or pickup. Refunds are issued to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are the store hours for The Brick in Calgary Sunridge?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. It also has special holiday hours.
Does The Brick offer delivery and pickup services?
Yes, The Brick offers curbside pickup, regular delivery, and no-contact delivery services.
Where is The Brick located and how can I contact them?
The Brick is located at 3451 Sunridge Way NE, Calgary, AB T1Y7H5, Canada. You can call +1 403-726-6200 or email cne@thebrick.com.
What brands does The Brick carry?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Sony, Sealy, Serta, and many more.
What nearby places can I visit before or after shopping at The Brick in Calgary Sunridge?
You can visit Anytime Fitness gym, Sharetea Sunridge for bubble tea, or grab a bite at Grill City restaurant near The Brick store for a complete shopping and leisure experience.
How can nearby gyms like Anytime Fitness and World Gym Sunridge benefit The Brick customers?
Customers can combine shopping at The Brick with workouts at nearby gyms Anytime Fitness or World Gym Sunridge to enjoy a convenient health and shopping destination.
Are there nearby home goods stores related to The Brick for more shopping options?
Yes, Habitat for Humanity ReStore and HomeSense are nearby stores offering furniture and home goods, providing customers with additional shopping choices.