Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,861 reviews
5 stars
1,667
4 stars
82
3 stars14
2 stars14
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, particularly highlighting sales associates like Chetan and Corrina.
Delivery Experience
The delivery service received positive feedback for being timely, professional, and efficient, with many customers appreciating the tracking app.
Product Quality
Customers expressed satisfaction with the quality of the furniture and appliances purchased, noting durability and good value for money.
Sales Process
The sales process was generally described as smooth and pressure-free, with staff providing helpful guidance without being pushy.
Store Selection
Customers appreciated the wide variety of products available, making it easy to find what they needed in one place.
- RTRoja Tirumala1 day ago5.0I had an excellent experience with this brick sales representative MOLIKA.She demonstrated deep product knowledge and guided me through all the available brick types, colors, and specifications. Their communication was prompt,and they handled all my questions with patience. I highly recommend them for anyone looking for quality brick products and reliable service.
- EPEvan Parr2 days ago5.0Mo is fantastic to work with. He got us the right products for our needs instead of pushing the most expensive ones that would've put us over our budget. He made sure we knew the differences between our mattress options and helped us navigated competing Black Friday sales at various stores. When the dust settled, The Brick won by a landslide, not only in pricing and prpduct quality, but because they have Mo as an employee. My wife and I are excited to receive our new bed set next week - stay tuned for the review update!
- LHLarrie HillNov 14, 20255.0I ordered a Sealy Posturepedic King-sized mattress at the Brick Calgary and Shawnessy branch. It was delivered from My doorstep and straight to the room of choice. They even helped us dispose of the plastic cover and it was just about 5minutes. The team is very professional, two delivery guys came, both respectful when they move a huge mattress around the house. Truly a white-glove service right there! Highly recommended.
- CBCOREY BASKINNov 12, 20251.0I bought a mattress from this store... the salesmen talked me into buying a mattress way out of my price range. I already had 2 others picked out but he insisted I buy this better one due to my issues. I then had to buy a board and mattress cover or there was no warranty. I was then talked into getting a Flexiti card so my sleep guarantee would be extended to a year. Since that was a big worry for me. From day 1 the mattress was the worst mattress I've ever slept on. The told me I had to wait a month before I could return it. They told me to walk on it to wear it in. Month 2 it was still horrible, they told me to wait. Month 3 it started sagging they still told me to wait and turn it around. This went on until after 6 months and I was out of my guarantee time. Even though the salesman told me it was a year. Now the mattress is so bad I can't even sleep in it anymore. I complained yet again and they sent someone to measure the sagging. The guy put the tool in the wrong places and left. I've now been told it's not sagging enough and I have no warranty. Every morning I can barely walk my back is so bad. I'm now spending money on therapists. This has been a horrible experience since day one. Side note... the salesmen at the Brick are horrible people. They either fight over customers or they ignore you if they saw you talking to someone else. If they don't think they are getting a sale, they wont even talk to you. childish behaviour. Now I have to spend more money I don't have buying another mattress somewhere else. Side note... I'm on disability and have very limited money - so this whole thing is stressing me out. Thanks again Brick.
- LSLove ShahNov 2, 20255.0We had an outstanding experience working with Chetan Patel while purchasing our new TV and couch. From the moment we walked in, he greeted us warmly and made us feel completely at ease. Chetan was knowledgeable, patient, and genuinely invested in helping us find exactly what we needed. He took the time to walk us through different models and styles, explaining the features and differences clearly without any pressure. His professionalism and attention to detail made the process smooth and enjoyable. He also went above and beyond to ensure we got the best value and a setup that perfectly matched our home. Thanks to Chetan’s expertise and friendly approach, we left completely satisfied with our purchase and confident in our choices. It’s rare to meet someone who combines genuine care, product knowledge, and exceptional customer service so seamlessly. We’ll absolutely be recommending Chetan Patel to our friends and family — and will be back for future purchases!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For complete details, please visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled and refunded at any Brick location prior to delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa payments.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Does The Brick offer delivery and pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Where is The Brick located in Calgary?
The Brick is located at 315 Shawville Blvd SE, Calgary, AB, T2Y 3H9, Canada.
What kind of products can I find at The Brick?
You can find furniture, mattresses, appliances, home electronics, and related accessories including sofas, beds, kitchen appliances, TVs, and outdoor furniture.
What nearby stores and amenities can I find near The Brick in Calgary?
Nearby you can find Value Village thrift store, Lowe's hardware store, Rogers mobile phone store, and London Drugs pharmacy, among others. These offer convenient shopping options to complement your visit to The Brick.
Are there nearby restaurants near The Brick where customers can dine?
Yes, several nearby restaurants include Roc's Filipino Restaurant, Mimosa Vietnamese Restaurant, Pho Time, and Osmow's Shawarma, perfect for meals before or after shopping at The Brick.
Is public transport accessible near The Brick for easier store access?
While specific transit stations are not listed, The Brick's location at Shawville Blvd SE in Calgary is near major retail and community hubs, making it accessible via local transportation routes.