Brand Certified
The Brick
4.7(2070 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
315 Shawville Blvd SE, Calgary, AB
T2Y 3H9, Canada
Certified by The Brick • Mar 01, 2026
(825) 414-6816
Certified by The Brick • Mar 01, 2026
https://www.thebrick.com/
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.7
2,070 reviews
5 stars
1,848
4 stars
98
3 stars14
2 stars14
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of the sales staff, particularly highlighting individuals like Chetan and Dan for their attentive service.
Delivery Experience
The delivery teams received high marks for being punctual, efficient, and courteous, with many customers noting their professionalism and care during the setup.
Product Satisfaction
Overall, customers expressed satisfaction with the quality of the products purchased, including mattresses and furniture, often mentioning good deals and value.
Communication
Customers appreciated the clear communication regarding delivery times and updates, contributing to a positive overall experience.
Warranty Issues
Some customers reported frustrations with warranty claims and delays in service, indicating a need for improvement in this area.
- DLDiane LamainFeb 22, 20265.0The delivery updates were accurate. The delivery time was as indicated. The guys respected our home. The set up was quick and tidy. They were pleasant and most helpful. Only complain was that they propped open our storm door and drove away and left it like that. I don’t find it until later.
- NBNick BicFeb 21, 20265.0Financed a new king bed. Mohammed was very friendly and so helpful in explaining everything from the financing to the bed itself to the delivery and every other aspect. He made the transaction really easy and hassle free. Thanks Mohammed!
- TDTracey DubeFeb 21, 20265.0The delivery of our matress was perfect! The communication with the delivery guys guys was great, they were polite and very quick! Thank you!
- ABAlex Brinzoi0607Feb 14, 20265.0My name is alex and alexandra would like to express our appreciation for James Campbell the services provided and for the support offered throughout the purchasing process. The table and chairs fully meet our expectations, both in terms of quality and design. Thank you for your professionalism, promptness, and reliability. We confidently recommend your services.
- JTJim TaylorFeb 10, 20265.0I found myself at The Brick in Shawnessy looking to buy a new bed and mattress after going to a nearby competitors store and being ignored and brushed off by the sales staff there. When I first entered the store I was approached by a salesperson which immediately put me on the defensive because I like to take my time determining what I might be interested in then talking to a salesperson. She stepped back far enough to give us space but was ready and extremely helpful once I was prepared to look at options. She helped me find the right mattress, bedframe and headboard that fit both me and my budget perfectly. Delivery was arranged for 3 days later. I was notified it would be an evening delivery but was pleasantly surprised when I received a phone call from the delivery driver just slightly before the delivery window telling me that they were 5 minutes away. The delivery team was efficient, friendly, and very professional. They moved everything up to the room I wanted it in and to my surprise, they even set up the bed platform for me. When they left, they took all of the cardboard and plastic with them and wished me a great evening. I couldn't have asked for better service both at the store and in my home. I will definitely go back to the Brick in Shawnessy the next time I am looking to make a furniture purchase.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For complete details, please visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled and refunded at any Brick location prior to delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa payments.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Does The Brick offer delivery and pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Where is The Brick located in Calgary?
The Brick is located at 315 Shawville Blvd SE, Calgary, AB, T2Y 3H9, Canada.
What kind of products can I find at The Brick?
You can find furniture, mattresses, appliances, home electronics, and related accessories including sofas, beds, kitchen appliances, TVs, and outdoor furniture.
What nearby stores and amenities can I find near The Brick in Calgary?
Nearby you can find Value Village thrift store, Lowe's hardware store, Rogers mobile phone store, and London Drugs pharmacy, among others. These offer convenient shopping options to complement your visit to The Brick.
Are there nearby restaurants near The Brick where customers can dine?
Yes, several nearby restaurants include Roc's Filipino Restaurant, Mimosa Vietnamese Restaurant, Pho Time, and Osmow's Shawarma, perfect for meals before or after shopping at The Brick.
Is public transport accessible near The Brick for easier store access?
While specific transit stations are not listed, The Brick's location at Shawville Blvd SE in Calgary is near major retail and community hubs, making it accessible via local transportation routes.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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