Business Details
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Home Improvement StoreFlooring StoreAppliance StoreKitchen Supply StoreBathroom Supply StoreOutdoor Furniture StoreBuilding Materials SupplierElectrical Supply Store
RONA+ S.W. Calgary (Signal Hill) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ S.W. Calgary (Signal Hill) & start improving your home today!
Details
- DeliveryAvailable
Location
RONA+ S.W. Calgary (Signal Hill)
5696 Signal Hill Centre Southwest, Calgary, AB
T3H 3P8, Canada
Hours
Reviews
3.8
1,068 reviews
5 stars
496
4 stars
252
3 stars
105
2 stars
44
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for their helpfulness, many customers reported long wait times and difficulty finding assistance.
Product Availability
Customers frequently noted issues with inventory accuracy and availability, leading to frustration when items were out of stock.
Staff Knowledge
Some employees received commendations for their product knowledge and assistance, particularly in specific departments like paint and plumbing, while others were criticized for lack of expertise.
Return Policy
The return policy received negative feedback, with customers expressing frustration over strict rules and poor handling of returns.
Store Organization
Several reviews mentioned the store's layout and organization as chaotic, making it difficult for customers to navigate and find products.
- JCj Carlos4 days ago5.0I had an issue with my order, but customer service helped me right away and got everything fixed quickly. I went in the morning and was there for less than five minutes. They were friendly, efficient, and very helpful.
- GCGeneva ClaessonOct 25, 20251.0Limited staff; inaccurate supply chain system (ie quantity and location both store location and in store location), and a general distain for helping people get their projects done.
- AKAndrey KhudykOct 14, 20251.0Return policy - garbage If you don't have receipt or SAME CARD, which I don't because bank changed it, same account number, different plastic number And I need to fight to get my money back Home depot - bring stuff, they scan it and autodeposit on original paymentn method no question asked, no card needed Easy, simple Avoid rona
- ISIan SOct 13, 20252.0This Rona used to be my go to place for revocation supplies but ordering has been a nightmare over the past 6 months. After a placing an in-person order for cabinets and two phone calls, I couldn't even get a quote. I haven't seen anyone in the countertop section in the last 3 trips despite going in the middle of the day. Custom orders appear to go into a black hole and the customer server team can't give any information on them.
- TBThomas BOct 12, 20255.0After I moved close by, started going here and I do love it. Has mostly everything I need (I wish it was a bit larger and offered more). Sometimes during the slower periods they are less staffed and can take a couple min to find someone but with that being said, the staff are usually not helping someone else so you don’t have to wait. Everyone is always friendly.
Frequently Asked Questions About RONA+ S.W. Calgary (Signal Hill)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What kinds of products can I find at RONA+ S.W. Calgary (Signal Hill)?
RONA+ offers a wide variety of home improvement and hardware products including paint, flooring, electrical items, vanities, toilets, kitchen faucets, bathtubs, appliances, furniture, power tools, and indoor accessories.
What are RONA+ S.W. Calgary's store hours?
The store is open Monday to Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM. On November 11, 2025, it will be open from 7:00 AM to 6:00 PM.
Does RONA+ S.W. Calgary offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services for your convenience.
What is RONA+'s return policy?
If you are not 100% satisfied with your product (except appliances), you can return it within 90 days of purchase in its original condition and packaging with your receipt for a refund, exchange, or store credit. Some exceptions and conditions apply.
Can I rent a truck or tools from RONA+ S.W. Calgary?
Yes, this location offers truck and tool rentals. It's recommended to call ahead to confirm availability and reserve a vehicle.
What payment options are available at RONA+?
RONA+ accepts American Express, Visa, Mastercard, and cash for payments. Credit cards are the only accepted method for online purchases.
Are there installation services available at RONA+ S.W. Calgary?
Yes, many installation services are offered including appliance installation, flooring, cabinets, plumbing, windows, and bathroom renovations. Visit their installation service page for more details.
What nearby stores or services can I visit along with RONA+ S.W. Calgary?
Nearby you can visit Kitchen Design at RONA+, Pro Desk at RONA+, and Garden Centre at RONA+ for specialized home improvement needs. Also close by are Staples for office supplies and Michaels for arts and crafts.
Are there any parks or recreational spots near RONA+ S.W. Calgary?
Yes, Battalion Park, a park and historical landmark, is nearby. It can be a nice spot to visit before or after your shopping trip at RONA+.
Where can I find other retail and home decor stores near RONA+ S.W. Calgary?
Close to RONA+, you will find Bouclair Home for home decor and BackyardCanada.ca for additional home improvement supplies, offering a convenient shopping experience.