Business Details
About
Home Improvement StoreFlooring StoreAppliance StoreKitchen Supply StoreBathroom Supply StoreOutdoor Furniture StoreBuilding Materials SupplierElectrical Supply StoreRONA
RONA+ S.W. Calgary (Signal Hill) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ S.W. Calgary (Signal Hill) & start improving your home today!
Details
- DeliveryAvailable
Location
RONA+ S.W. Calgary (Signal Hill)
5696 Signal Hill Centre Southwest, Calgary, AB
T3H 3P8, Canada
Hours
Reviews
3.8
1,073 reviews
5 stars
498
4 stars
253
3 stars
105
2 stars
44
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, many customers reported long wait times and unhelpful attitudes from employees.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to frustration during their shopping experience.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, citing discrepancies between shelf prices and checkout totals, as well as higher prices compared to competitors.
Store Organization
Customers expressed concerns about the store's layout and organization, describing it as chaotic and difficult to navigate.
- JVJoe ViraghJan 4, 20265.0Love the big city big box stores. Very clean well layed out store. I found deals and got some great project ideas.
- CUColors UnlimitedDec 14, 20251.0I was in and asked for some assistance with loading drywall. The person was very helpful The one sheet was slightly damaged I asked about a discount, he stated 50% off the one sheet So we proceeded to load it on the cart Went to check out, when we got there, we noticed that the second sheet was damaged also The gentleman who helped me told the cashier to give me 50% off the one sheet The gentleman noticed that the second sheet was also damaged Cashier abruptly said no it’s only worth 10% off Very rude attitude I Walked out and left the material there I feel I’m a good customer. I buy majority of my purchase for my business from your store. I have never been cheated like this before We are talking about nine dollars off She sure knows how to upset a customer for nine dollars
- RYRashawn YangDec 6, 20251.0The value of a physical store lies in allowing customers to see, touch, and examine products in detail before making a purchase. Unfortunately, this store did not prioritize customer needs during our visit. My wife and I came specifically to purchase a new Kohler toilet, but the model we wanted was placed on a rack so high that we could not reach it. When we asked for assistance, the employees informed us that customers were not permitted to use the store’s ladder due to safety concerns. In contrast, when we visited Home Depot, we found that they provide ladders for customer use, enabling us to inspect different brands directly. As a result, we were able to select a toilet we were satisfied with and take it home immediately. It is worth noting that the better service at Home Depot may explain why we observed more customers shopping there compared to your store.
- PTPat TDec 2, 20255.0Had wonderful service Monday morning doing a return. The gal that helped me was very friendly, not sure of her name, she had mid length grey hair. I often get great service at your location, keep up the great work.
- CDCarrie DraudsonDec 1, 20255.0I attempted to purchase some extension cords from Rona and Ashley special ordered them for us. We had some snafus, not the stores fault at all, like train derailments which extended the wait time. I found the manager of the store, Jaime, Ashley, assistant manager and Catherine, the receiver, very helpful. They were truly interested in getting the cords for me in a timely manner. Went out of their way to order them and kept me informed. Really excellent customer service and I truly appreciated their efforts. Thank you.
Frequently Asked Questions About RONA+ S.W. Calgary (Signal Hill)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What kinds of products can I find at RONA+ S.W. Calgary (Signal Hill)?
RONA+ offers a wide variety of home improvement and hardware products including paint, flooring, electrical items, vanities, toilets, kitchen faucets, bathtubs, appliances, furniture, power tools, and indoor accessories.
What are RONA+ S.W. Calgary's store hours?
The store is open Monday to Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM. On November 11, 2025, it will be open from 7:00 AM to 6:00 PM.
Does RONA+ S.W. Calgary offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services for your convenience.
What is RONA+'s return policy?
If you are not 100% satisfied with your product (except appliances), you can return it within 90 days of purchase in its original condition and packaging with your receipt for a refund, exchange, or store credit. Some exceptions and conditions apply.
Can I rent a truck or tools from RONA+ S.W. Calgary?
Yes, this location offers truck and tool rentals. It's recommended to call ahead to confirm availability and reserve a vehicle.
What payment options are available at RONA+?
RONA+ accepts American Express, Visa, Mastercard, and cash for payments. Credit cards are the only accepted method for online purchases.
Are there installation services available at RONA+ S.W. Calgary?
Yes, many installation services are offered including appliance installation, flooring, cabinets, plumbing, windows, and bathroom renovations. Visit their installation service page for more details.
What nearby stores or services can I visit along with RONA+ S.W. Calgary?
Nearby you can visit Kitchen Design at RONA+, Pro Desk at RONA+, and Garden Centre at RONA+ for specialized home improvement needs. Also close by are Staples for office supplies and Michaels for arts and crafts.
Are there any parks or recreational spots near RONA+ S.W. Calgary?
Yes, Battalion Park, a park and historical landmark, is nearby. It can be a nice spot to visit before or after your shopping trip at RONA+.
Where can I find other retail and home decor stores near RONA+ S.W. Calgary?
Close to RONA+, you will find Bouclair Home for home decor and BackyardCanada.ca for additional home improvement supplies, offering a convenient shopping experience.