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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
Rona+ Calgary Crowfoot offers everyday low prices on all quality home improvement products, hardware products, garden products, kitchen renovation products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, RONA+ is your headquarters for all building materials. Shop online or at your Calgary, AB RONA+ store today to discover how easy it is to start improving your home and yard.
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
1,564 reviews
5 stars
578
4 stars
371
3 stars
193
2 stars
113
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with long wait times and unhelpful staff being common complaints.
Product Availability
Frequent issues with inventory management were noted, including items being out of stock or difficult to locate.
Staff Knowledge
While some staff members received praise for their helpfulness and knowledge, many others were criticized for being unhelpful or lacking product knowledge.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Mixed Experiences
Customers had varied experiences, with some praising specific employees for excellent service while others expressed frustration with overall service quality.
- C_Cfree _43Nov 6, 20255.0Much like most Rona’s but I like the set up and it is a big store with a lot of everything
- DAD ANov 3, 20251.0I placed an online order for 3 broil king baron burners they had 7 in stock..Then I get a call from the store saying they never had them in stock for a couple of years.I canceled my Amazon order because they had them in stock after the phone call I tried to reorder these but the price increased . They store website still said they have 7 in stock after all of this!!! I emailed customer service they are useless they offered me 10% wow not even close to the price on top of this they blocked me from messaging them I was not rude or vulgar in my messages all I said is make this right!!
- BBBDA BDAOct 28, 20251.0Go to Home Depot. Mediocre customer service. Mediocre referral contractor. Poor service and damage item (kitchen hood fans - had to drive back and return it - had to fight to get a new one) Referral contractor never show up. Rona customer service couldn't care less. Save your money and your piece of mind. Don't go there.
- CFCatherine FabraOct 24, 20255.0I visited today with the intention of making a purchase, but I was uncertain about the most suitable product for my needs. Geoffrey provided exceptional assistance, offering clear explanations that demonstrated his dedication to his role and his comprehensive knowledge of the products available. I intended to submit a formal review, but I have misplaced my receipt. I sincerely hope that Rona Crowfoot will acknowledge Geoffrey's outstanding service and recognize him as a valuable asset to the company.
- RBRed BarchettaOct 1, 20251.0I purchased an entire deck package for delivery from Rona Crowfoot. It was sent out quickly, and we started doing posts, beams and joists right away. The lumber was less than perfect, but we were able to hide imperfections. We started installing deck boards this morning, and 6 hours later, not a single deck board is screwed down. The bowing is so severe and inconsistent that we've been unable to get more than three boards the same shape next to each other. Gaps range from 1/4 inch to 1 and 1/4 inches when laid down. I will be requesting replacement, but I've already wasted almost $300 in labour and have nothing to show for it. And now I have a crew here and nothing for them to do. After 40 years in the industry I've never seen such poor quality. To add to the issue, I'm concerned that anything Rona sends as replacement will be just as bad. I do not recommend. EDIT 7 October I called the number that Rona's respondent provided, but it was a waste of time. There was no one able to do anything. I did call the local store to let them know how I felt, and they offered to swap some of the boards. The dispatcher even said that he advised his pickers to ensure they sent perfect replacements. This was encouraging, but the boards that arrived were no better than the originals. I called again, and they offered to send a third delivery. Sadly, after being aware that the quality shipped to me twice was substandard, this third shipment was just as bad. Three deliveries, and over 50% of the boards sent each time were garbage. I have now wasted well over $500 on labour costs, and the date I promised the deck would be completed has since passed because of the quality of wood that Rona has sent out on three different deliveries. So, the people "fixing" things don't appear to ensure anything is actually fixed. Sure, they made effort, but effort without results is wasted energy. This has caused me significant time and the quality was never improved upon. Bottom line, I'm out considerable time and money, and I am not happy.
Frequently Asked Questions About Rona+ Calgary Crowfoot
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is Rona+ Calgary Crowfoot's return policy?
You can return most products, except appliances, within 90 days in their original condition and packaging with the receipt for a refund, exchange, or store credit. See our website for exceptions and details.
How can I check my order status with Rona+ Calgary Crowfoot?
Check your order status online by entering your order number and email or by logging into your Rona account; you will also receive email updates on status changes.
Does Rona+ Calgary Crowfoot offer delivery and curbside pickup?
Yes, they offer delivery services including free parcel shipping on orders over $49 and truck delivery for larger items; curbside pickup is also available with scheduled time slots.
What types of products can I find at Rona+ Calgary Crowfoot?
Rona+ offers a wide range of home improvement products such as appliances, hardware, paint, flooring, garden supplies, tools, kitchen and bathroom products, and more.
What are the store hours for Rona+ Calgary Crowfoot?
The store is open Monday to Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special hours on holidays like November 11th when it closes at 6:00 PM.
Where can I pick up my online order at Rona+ Calgary Crowfoot?
Once you receive an email confirming your order is ready, go to the store's designated pick-up zone with your photo ID and confirmation email for in-store or curbside pickup.
Can someone else pick up my order from Rona+ Calgary Crowfoot?
Yes, you can designate an authorized person aged 16 or older to pick up your order; they must bring a copy of the confirmation email and government-issued photo ID.
What nearby dining options are available around Rona+ Calgary Crowfoot?
Nearby, customers can visit Tony Roma's for American barbecue, Pita Pit & Second Cup for healthy fast food and coffee, or A&W for burger meals to enjoy before or after shopping.
What entertainment venues are close to Rona+ Calgary Crowfoot that I can visit?
You can visit the Cineplex Odeon Crowfoot Crossing Cinemas nearby for movies and entertainment after shopping at Rona+. It's conveniently located to enhance your visit.
Are there convenient banking options near Rona+ Calgary Crowfoot?
Yes, several credit unions and banks such as Servus Credit Union, connectFirst Credit Union, First Calgary Financial, CIBC, BMO Bank of Montreal, and First Calgary Savings are nearby for your banking needs during your visit.