Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
Home & Garden RONA / Calgary Sunridge (32nd NE) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store Home & Garden RONA / Calgary Sunridge (32nd NE) & start improving your home today!
Details
- DebitAvailable
- Cash onlyNot available
Location
Home & Garden RONA / Calgary Sunridge (32nd NE)
2665 32nd Street NE, Calgary, AB
T1Y6Z7, Canada
Hours
Reviews
3.7
1,405 reviews
5 stars
585
4 stars
342
3 stars
169
2 stars
76
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers frequently mention issues with product availability and inconsistencies between online listings and in-store stock.
Store Environment
The store is generally described as clean and organized, but some customers find it difficult to locate staff for assistance.
Staff Knowledge
While some staff members are noted for their helpfulness and knowledge, others are criticized for being unhelpful or rude.
Pricing
Customers express concerns about pricing competitiveness compared to other retailers, with some finding Rona's prices higher.
- PSParbhushan Singh SidhuNov 15, 20254.0Good hardware store
- SASharon AtwalNov 9, 20255.0Had a great experience at RONA thanks to Craig! He was super helpful and kind, really knew what he was talking about, and gave great recommendations for what I needed in terms of outdoor matts. Appreciate the time he took to help me out — awesome customer service!
- YSYoshi SOct 30, 20254.0Good place to get home improvement materials.
- KSKamran ShahzadOct 11, 20251.0I’ve been waiting for 30 minutes and no one is showing up. I called the store number 15 minutes ago. No one still showed up and I don’t know what to do. I called them and they like sorry sorry sorry will do it but like this is not acceptable because it’s been like half an hour I’ve been waiting for my key cutting to be done.
- HMHarun MacMillanOct 1, 20255.0Wanted T5 type bulb....that I had tried to buy at both Home Depot and Canadian tire with no attendants on site. Walked in there was an attendant in the isle helping other customers, waited my tur n got the bulb. Cashier was knowledgeable and informed me T5 was being phased out. 👍🏾ladies keep up good work.
Frequently Asked Questions About Home & Garden RONA / Calgary Sunridge (32nd NE)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What products can I find at Home & Garden RONA in Calgary Sunridge?
Home & Garden RONA offers a wide variety of home improvement and hardware products including paint, flooring, electrical items, bathroom fixtures, kitchen faucets, appliances, furniture, power tools, outdoor accessories, and more.
What are the store hours for Home & Garden RONA / Calgary Sunridge (32nd NE)?
The store is open Monday to Saturday from 7:00 AM to 8:00 PM and Sunday from 8:00 AM to 8:00 PM. On November 11th, the store will be open from 7:00 AM to 6:00 PM.
Does Home & Garden RONA offer delivery and in-store pickup?
Yes, they offer in-store pickup, regular delivery, and no-contact delivery services.
Can I rent a truck at this location?
Yes, truck rentals are available at the RONA Calgary Sunridge location. It is recommended to contact the store directly to confirm availability and make a reservation.
What payment methods does Home & Garden RONA accept?
They accept Visa, MasterCard, American Express, and cash (cash payments are accepted in-store only).
Does Home & Garden RONA offer installation services?
Yes, installation services for appliances, flooring, cabinets, windows, doors, bathrooms, and more are available. Visit their installation services webpage for more details.
How can I check the status of my order?
You can check your order status online by entering your order number and e-mail address or logging into your RONA account. You will receive email updates if your order status changes.
What should I do if I want to return or exchange a product?
Products (except appliances) can be returned within 90 days in original condition and packaging with a receipt for a refund, exchange, or store credit. Returns can be done online or in-store at the pickup location.
What nearby places can I visit around Home & Garden RONA / Calgary Sunridge (32nd NE)?
Nearby places include Costco and its Tire Center for wholesale shopping and tire services, Pavel Meat Market for groceries, and Second Cup Café for coffee and snacks, making it convenient to combine errands with a visit to RONA.
How can nearby stores like Pro Desk or Kitchen Design at RONA enhance my home improvement experience?
Pro Desk offers specialized building supplies and support, while Kitchen Design at RONA provides kitchen remodeling assistance and retail products, helping customers with tailored solutions during their visit to the Calgary Sunridge location.
Are there food and dining options near Home & Garden RONA?
Yes, nearby dining options include Cuty Vietnamese Restaurant, Buffalo Wild Wings, Panda Flowers (with a restaurant), Subway, Papa John's Pizza, and Wendy's, perfect for grabbing a meal before or after your visit.