The Brick

Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.

Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.

On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.

An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.

Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.

We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.

Our return policy varies by item. Please visit the Satisfaction Guarantee page on our website for complete details.

Yes. If you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, we will refund the difference, subject to conditions. See our Price Guarantee page for details.

Yes, cancellations are accepted at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method; cash payments are refunded via debit card or cheque. Deposits on special orders are non-refundable.

You can add an extended warranty during the purchase process online or in store. For online orders, visit a Brick store within 30 days of receiving your product to add warranty coverage.

We provide curbside pickup, home delivery including no-contact delivery, and use third-party couriers as needed. Delivery is generally available within most service areas.

The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Holiday hours vary, for example, on November 11, 2025, it’s open from 11:00 AM to 5:00 PM.

We accept American Express, cash, financing options, Mastercard, and Visa for purchases.

The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, electronics, and mattresses.

Yes, nearby restaurants include Mikes Pizza and Sal's Famous Pizza. Visitors can enjoy a meal before or after shopping at The Brick.

Nearby gas stations include Esso Canada, Shell, Petro-Canada, and Petro-Pass Truck Stop, handy for customers needing fuel before or after visiting the store.

Athabasca Go Cab taxi service is nearby, providing convenient transportation options for customers to reach The Brick.