HealthWays, Inc. is the leading provider of comprehensive mental health and behavioral health care services in the Ohio Valley. We provide individual, group, and marital & family therapy, child & adolescent counseling, addiction/substance abuse treatment, psychological evaluation & testing, psychiatric evaluation, and sheltered work services: ID/DD (MR/DD) programming & case management. We are your community mental health and counseling center since 1964. We have a 24 Hour Emergency Crisis Line (304) 723-HELP or (304) 723-6593.
Been going to them for years. Was just told a month ago that they don't accept my insurance and would have to have an authorization sent. They kept claiming they sent one but never heard back. I checked with my insurance provider and they never received any authorization request. We were also told they haven't taken my insurance since 2023, but I checked one again with my insurance provider and they were taking it up until September of 2024. I don't know if they just don't know what number to submit it under or what. It is ridiculous now and they always seem to have someone new at the front desk all the time anymore.
SK
Shawn Kernen
Jun 13, 2024
1.0
Very unprofessional staff.
RB
Rob Biggerstaff
Jan 18, 2022
1.0
One star is generous. You make appts and keep them and then when it’s time they cancel.
JH
Joshua Hunter
Apr 30, 2018
1.0
This place and the people here are completely unprofessional. I feel for the folks who have real issues who need real help, you are not going to find it here.
CM
Courtney Miller
Mar 18, 2018
1.0
This place schedules so many people and then your appointment is at 10am but you don't go in until noon.
This information is certified by HealthWays, Inc. and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including: