Douglas A Florence DDS

Reviews

• MH

  Marci Haught

  Oct 28, 2025
  1.0
  I was just informed that they do not take the dual complete insurance because they do not get paid enough. There isn’t any Dentist in my area within 75 miles that take United healthcare dual complete. When I asked if they could accept that insurance, the lady said no because they don’t get paid enough. So these people would rather line their golden pockets with platinum instead of making sure we in the area have dental care!
• HQ

  Holli Queen

  Apr 12, 2024
  5.0
  After years of drug abuse/ poor hygiene my oral health was in need of SERIOUS tlc. Through 8 extractions(mt state oral), a partial denture, and fillings on almost all my remaining teeth 🥴 Dr Florence and his staff welcomed me with open arms and got the job done. Everyone there is so kind and compassionate and I truly can’t thank them enough. I’ll never see another dentist
• JS

  Jackie Scott

  Nov 16, 2022
  5.0
  Very understanding staff. Having PTSD makes dental work difficult for me. Sierra was an angel! Highly recommend this place.
• KS

  Kati S

  Jun 16, 2022
  1.0
  Called July of 2021 to make appointment and earliest they could get me in was June of 2022. Made appointment. Day of appointment I got stuck in downtown traffic (road construction) and arrived 2 minutes late and they told me ‘we can not see you, you are late’ as I was standing outside the office doors to enter the facility. I asked when I could be rescheduled and the lady stated ‘not until February of 2023’. Super upset with the way it was handled, most places have a 15 minute leeway for incidents like this! Would not recommend.
• JM

  Julie Martin

  Jun 2, 2022
  2.0
  If you want to lose a tooth you didn't have to lose, this is the place for you. I indicated intermittent pain in a front tooth. The response was, "Let's keep an eye on it." At least two times after that, the same scene was replicated. After about nine months of keeping an eye on it, while eating ICE CREAM, I felt the tooth snap. I went with it hanging there for days through a periodontal assessment, and was finally told, "It's too badly cracked. It can't be saved." On to surgery, tooth still hanging. MONTHS later, on to crown. Total cost? At least $3500. It's been over seven months to get the crown, and with a front tooth, it's never going to feel or be the same. And this office won "Reader's Choice?" PUH-LEEZ! The hygienists are no problem, hence the TWO srars. This is the second tooth (different dentist. Look for my next review!) I had to lose UNNECESSARILY! What has happened to the dental profession? Never a problem until the last three-four years. Very sad.

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