Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.6
255 reviews
5 stars
210
4 stars
24
3 stars
4
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and welcoming.
Cleanliness
The gym is frequently noted for its cleanliness and well-maintained facilities.
Equipment Availability
Many reviews highlight the availability of equipment and minimal wait times for machines.
Atmosphere
The gym is described as a calm and non-judgmental environment, making it comfortable for all members.
Customer Service Issues
Several customers reported difficulties with billing and customer service, particularly regarding refunds and membership cancellations.
- JAJoseph ArmstrongOct 28, 20251.0Thanks for charging me a monthly fee a week AFTER I cancelled (for the second time) and having a zero balance which is clearly shown on my cancellation paperwork. Nice scam you have going there. I've filed a complaint with the state. I canceled twice because the first person couldn't be bothered to do it correctly. I've contacted customer service 4 times about a refund and finally called an spoke to someone who said they would "put in a request". No refund was ever issued so I'll let the states attorney general and better business bureau handle it. It gets even better.... I received an email threatening to take me to collections for a past due and fictitious balance. I've been told numerous times the owner would contact and that has not happened. Corporate has been contacted multiple times and they just make excuses and claim they can't do anything. The best he could be bothered to do was ask that I send my review to the social media team. And they can even bother to reply So let's review the sketchiness of Moundsville planet fitness: staff can't process cancellations correctly the first time, they will charge you multiple times AFTER cancelling, threaten you with collections for non-existent, false past due amounts, and then refuse to contact me about any of this. Is this the kind of place you want to be w part of?
- JDJacob DeJeanOct 28, 20255.0Easy in, easy out, can get a full body workout with no problem. Staff is super friendly and helpful!
- TBTeasha BlueMar 15, 20235.0nice, friendly, and clean atmosphere. Tanning bulbs are awesome!
- INIncog NitoNov 10, 20215.0Clean, convenient, plenty of workout machines.
Frequently Asked Questions About Planet Fitness
What are the operating hours for Planet Fitness in Moundsville, WV?
Planet Fitness in Moundsville, WV is open Monday to Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Moundsville?
Planet Fitness is located at 311 Lafayette Ave, Moundsville, WV 26041.
What types of services does Planet Fitness offer at the Moundsville location?
They offer services including ClassicAccess, MobileApp, FreeICFT, ClassicWifi, and additional perks such as tanning, massage chairs, hydro massage, personal training, and virtual fitness training.
Is there a mobile app available for Planet Fitness members?
Yes, members can download the Planet Fitness app available on both iOS and Android platforms for workouts and club access.
What is the gym's philosophy or approach to fitness?
Planet Fitness promotes a Judgement Free Zone® where all members can build strength at their own pace, embracing the idea that everyone is strong in their own way.
What payment or membership options are available at Planet Fitness?
Memberships and pricing details are available online, including ClassicAccess and Black Card memberships, accessible through their website or mobile app.
What nearby grocery store can I visit before or after my workout?
Save A Lot is a nearby grocery store where you can pick up groceries conveniently before or after visiting Planet Fitness.
Are there dining options close to Planet Fitness in Moundsville?
Yes, nearby dining options include Huddle House, Long John Silver's, McDonald's, Wendy's, Geno's, Subway, Sicilia's Pizzeria, and DeFelice Bros. Pizza for a variety of meal choices.
What hardware or home improvement stores are near Planet Fitness?
True Value and Busy Beaver are nearby stores where you can find hardware and home improvement supplies.
Is there a nearby spa or salon I can visit after my workout?
Yes, Signature Spa, which offers spa, beauty, and nail services, is located near Planet Fitness.