Business Details
About
Fitness CenterTanning SalonSpaGymPersonal TrainerPlanet Fitness
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
677 reviews
5 stars
461
4 stars
93
3 stars
39
2 stars
20
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the gym for its cleanliness and well-maintained equipment, although some noted issues with the locker rooms and showers.
Staff Performance
While some staff members received high praise for their friendliness and helpfulness, others were criticized for being understaffed and inattentive during busy hours.
Facility Issues
Frequent complaints were made about the air conditioning being broken, leading to uncomfortable workout conditions, as well as issues with tanning beds and other amenities.
Hours of Operation
Several customers expressed dissatisfaction with the gym's limited hours, wishing for 24-hour access or earlier opening times on weekends.
Customer Service
Mixed reviews on customer service; some had positive experiences with staff, while others reported difficulties in resolving issues or receiving assistance.
- JSJames Saunders5 days ago5.0Gyms clean, standard planet fitness. Cindy however is the best rep in gyms nation wide. Needs to get done? Check again Cindy already did it. Gem of a rep
- JRJoel Reyes5 days ago2.0It's not 24hours apparently. I tried going on a Wednesday morning after a night shift. There was a paper sign saying reopen at 6 and the doors were locked with the employee at the desk wiping their face The website says they should be open 24/7 except Friday night and Saturday/Sunday
- MRMegan RobinsonOct 30, 20253.0Wish this gym was 24 hours everyday. Most of my free time to go to the gym is night time on the weekends. When I can go during the week at night there’s only one person working and she seems overwhelmed. Very understaffed even when I go during the day.
- AKAl KullaOct 27, 20251.0The showers are absolutely the worst I have been to. The curtain was not only disgusting but one of the eyelet holes was ripped and the curtain obviously didn't close all the way. The shower head pipe was dangling, hair balls on the floor ugh.. Old school locker rooms with just a bench and the old school lockers! In my opinion there is no excuse for this. According to the crowd meter this isn't even a busy gym. The manager needs to be fired and the owner/s need to be fined, maybe that will work! I will never go into this gym again. Showers are the most important part of the gym...think about it!
- RRRaulOct 21, 20255.0Want to give a huge shoutout to Keaton who is always holding it down whether it is at the front desk or out on the gym floor cleaning. The past few weeks I’ve seen him working his butt off solo, and he seems like a cornerstone of your establishment and deserves the praise. 5 stars for him and his exceptional customer service.
Frequently Asked Questions About Planet Fitness
What are the weekly operating hours for Planet Fitness in Martinsburg, WV?
Planet Fitness is open 24/7 from Tuesday to Thursday, opens at 4:00 AM on Monday and closes at midnight, and operates from 6:00 AM to 9:00 PM on Friday through Sunday.
Where is Planet Fitness located in Martinsburg?
Planet Fitness is located at 1220 N Queen St, Martinsburg, WV 25404, United States.
What types of services and amenities does Planet Fitness offer?
Planet Fitness offers ClassicAccess, free In-Club Fitness Training, Classic Wifi, perks for Black Card members including tanning, massage chairs, hydro massage, half-price cooler drinks, premium perks, guest privileges, and virtual fitness training, as well as a mobile app.
How can I learn more about membership pricing at Planet Fitness?
You can learn about membership pricing by visiting Planet Fitness's membership page at https://www.planetfitness.com/gym-memberships or through their Apple App Store link.
Is there a mobile app available for Planet Fitness workouts?
Yes, Planet Fitness has a mobile app available on both the Apple App Store and Google Play Store to help you get strong with workouts anytime.
What is the philosophy or approach of Planet Fitness towards fitness?
Planet Fitness believes in a welcoming space called the Judgement Free Zone®, where everyone can build strength at their own pace, recognizing that each member's goals and routines are unique.
Which nearby places can I visit before or after my workout at Planet Fitness in Martinsburg?
Nearby places include Tractor Supply Co. for hardware and pet supplies, Sunny's One Stop for gas and convenience needs, and Vani's Clip and Style Salon if you're interested in hair and beauty services.
Are there nearby restaurants near Planet Fitness where I can grab a meal?
Yes, you can visit Chesapeake Bar & Grill for seafood, Golden China Restaurant for Chinese cuisine, Bubbakoo's Burritos for Mexican fast food, Popeyes Louisiana Kitchen for chicken dishes, or Wendy's for burgers and fast food.
What other fitness or martial arts options are near Planet Fitness?
Renzo Gracie Martinsburg, a martial arts club and gym, is located nearby for those interested in martial arts training.
Are there any nearby automotive or service centers near Planet Fitness?
Yes, nearby you can find Just Trucks for used car dealership, Hole In The Wall for tire-related services, and Jiffy Lube for oil changes and automotive repairs.