Staff Support
Many customers praised the friendly and helpful staff, particularly personal trainers like Patrick and Jay, who provided excellent support and guidance.
Cleanliness
The gym is consistently noted for its cleanliness, with regular maintenance and cleaning observed by members.
Facilities and Equipment
Customers appreciate the variety of equipment and amenities available, including pools, saunas, and specialized classes.
Customer Service Issues
Some reviews highlighted negative experiences with certain staff members, particularly regarding customer service and responsiveness.
Hours of Operation
Several customers expressed dissatisfaction with the gym's hours, particularly on weekends, suggesting a need for extended hours.