Kroger Pharmacy

Reviews

• HP

  Hippie Peace

  Oct 2, 2025
  5.0
  The Pharmacist is so nice and helpful. I dont feel judged when picking up my prescriptions and they always answer any questions I may have.
• MM

  M M

  Sep 29, 2025
  2.0
  Wow. I am a veteran with VA coverage. If you have VA coverage, be stern about the information you share with them for authorization. When I came in, I had all of the information needed for billing on a printout. I was told that my provider was out of network (even though they 100% are and I found them on the VA Optim website). I was then provided a phone # that got me nowhere. I then called multiple other numbers with no luck accessing a human. I drove back to the doctor's office and had them send my prescription elsewhere. On my way to the new pharmacy, I get a text that my meds are ready with $0 charge. I went back and was told they were ready and processed correctly but since my doctor canceled them. I had to go through the entire process all over again. I came back and was told "there was a mix of your old info and new info and that's why it didn't go through" even though ....I literally brought in a print out with the exact information needed. ALL of this could've been avoided if the tech had just read the paper thoroughly and this is not the first time this has happened with Kroger. This interfered with my entire morning making me late for my existing prescription meds and prolonged my pain and treatment. I'm glad they finally figured it out, but good heavens.......be aware if you're a veteran, you may have to jump through a million hoops to get your meds.
• NN

  Nancy

  Oct 31, 2023
  3.0
  For the most part, Kroger pharmacy is pretty good compared to other pharmacies. Around 3 weeks ago, the pharmacy workers gave me a run-around about my prescriptions. It took about a week or so to get things straightened out, though. I would still recommend this pharmacy over others here

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