LensCrafters

4.8
227 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
404 Huntington Mall, Barboursville, WV
25504-1828, United States

Hours

Reviews

4.8
227 reviews
5 stars
213
4 stars
2
3 stars
0
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness, helpfulness, and professionalism, creating a positive shopping experience.

Product Selection

Customers appreciate the wide variety of glasses available, noting the extensive selection and quality of products.

Appointment Issues

Some customers reported difficulties in scheduling appointments and issues with order fulfillment, indicating a need for improvement in these areas.

Repair Services

The store is commended for its efficient and free repair services, enhancing customer satisfaction.
  • HB
    H B
    5 days ago
    5.0
    Very clean and organized, customer is very prompt and friendly
  • TH
    Tommy Hodges
    Dec 17, 2025
    5.0
    Very polite and a pleasant experience for my first exam here. Also, answered all my questions and didn’t make me feel like he was rushing the appointment. I do feel that they need some updated items/equipment. Using the books for the holographic dots and such. No fault to the physician.
  • CL
    Chi Linda
    Nov 25, 2025
    1.0
    They don’t answer their calls when you call in to schedule appointments. It’s so frustrating calling three days in a row without anyone taking the call.
  • KB
    Korey-Storm Brown
    Oct 31, 2025
    5.0
    Great selection. Helpful staff, who are also familiar faces from the last time I bought glasses in February of 2024. They provided honest feedback and great customer service. I will continue to shop with this location again and again. I’m excited, to get my new glasses. I’ll update my review with that picture later! 🤓🙌🏻❤️
  • MC
    michael copley
    Oct 2, 2025
    4.0
    The lens Crafter that I went to had staff that was very friendly and helpful. My overall shopping experience was great

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.