LensCrafters

4.8
223 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
404 Huntington Mall, Barboursville, WV
25504-1828, United States

Hours

Reviews

4.8
223 reviews
5 stars
210
4 stars
2
3 stars
0
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.

Product Selection

Customers appreciate the wide variety of glasses available, noting the extensive selection and options for different styles.

Order Issues

Some customers reported delays and errors with their orders, particularly regarding prescription glasses and contacts.

Repair Services

The store is praised for its quick and free repair services, enhancing customer satisfaction.

Insurance Handling

There are mixed reviews regarding insurance acceptance and assistance, with some customers suggesting better communication about coverage.
  • KB
    Korey-Storm Brown
    Oct 31, 2025
    5.0
    Great selection. Helpful staff, who are also familiar faces from the last time I bought glasses in February of 2024. They provided honest feedback and great customer service. I will continue to shop with this location again and again. I’m excited, to get my new glasses. I’ll update my review with that picture later! 🤓🙌🏻❤️
  • MC
    michael copley
    Oct 2, 2025
    4.0
    The lens Crafter that I went to had staff that was very friendly and helpful. My overall shopping experience was great
  • BS
    Brittany Stanley
    Sep 15, 2025
    1.0
    does not take every insurance. better call and ask before heading to the location.
  • SF
    Sandra Farrar
    Aug 27, 2025
    5.0
    Jennifer was very helpful throughout entire process, assisting with options for color and preferred styles in a friendly, courteous, and professional manner, making the experience very positive, with the outcome of finding the frames that were best suited for me.
  • JB
    Jessica Brown
    Aug 22, 2025
    5.0
    Rodney was a huge help to my daughter & me! Very kind & helpful!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.