Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
National Seating & Mobility
4500 W Burnham St, West Milwaukee, WI
53219, United States
Hours
Reviews
3.2
101 reviews
5 stars
50
4 stars
6
3 stars0
2 stars
3
1 star
42
- JJJennifer JochimsDec 5, 20251.0I've had a very disappointing experience. I was never kept up to date on the device and the process. Out of the blue, a random text about "setting up delivery" was sent, and I received no response. I also returned a phone call and left a message. When I called, I was put on hold. When someone finally picked up, I was hung up on. To call back and not be met with an inviting person on the other end, they really need to train their employees in customer service because it sucks. Overall, the lack of communication and poor phone support made this process frustrating. I've been on hold for 35 minutes, 40 minutes, and then hung up on again. I would not recommend using their service until they can fix their customer support and wait times. It's just ridiculous.
- AEAndrew EngelhardtAug 23, 20255.0Bill was the perfect representative, " the face of the company". Met with 3 other companies offering similar products, and the difference wasn't price, it was the confidence in the product and installation. After 15 minutes talking with Bill, knowing he was the installer, that this was the easy choice. He and Tyrone did excellent work, very nice guys.
- BJBenjamin jordanAug 20, 20255.0I am very pleased and happy with each and one of you that got involved in helping me, I been trying for so long but this time around with your help has been possible. Thank you very much Benjamin Jordan Jr
- KSKevin SerioAug 15, 20255.0I’ve been with National Seating and Darryl Hosmanek for 28 years. I always go to Darryl because he knows me well and my chair. I get the best performance out of Darryl than anyone at NSM. If all possible for what Darryl does from me and the goodness NSM give him a good raise. He deserves it. I’ve used other companies before and they are no way as good as him.
- KLK LJul 26, 20255.0We had such a great experience buying my sister a gorgeous new wheelchair. Troy in the Green Bay branch 288 was phenomenal- he quickly assessed the needs of my sister and put together her DREAM wheelchair. He made sure every single detail was perfect for her. I can’t say enough good things about the whole process. Thank you Troy!!!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client, including stair lifts, wheelchair ramps, ceiling lifts, vehicle lifts, and pool lifts.
What are the business hours for National Seating & Mobility in West Milwaukee?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.
Where is National Seating & Mobility located?
It is located at 4500 W Burnham St, West Milwaukee, WI 53219, United States.
How can I contact National Seating & Mobility for service or inquiries?
You can contact them by phone at +1 866-248-0756 or via email at accessmobility@nsm-seating.com.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Does National Seating & Mobility support physicians and therapists in their services?
Yes, they provide flexible and highly professional clinical support to physicians and therapists to ensure clients receive the best assistance.
Is National Seating & Mobility accessible for wheelchair users?
Yes, they have a wheelchair-accessible entrance and offer in-store shopping options.
What nearby dining options are available when visiting National Seating & Mobility?
Nearby dining options include Applebee's Grill + Bar, ParkWay Pub, Jackson's Blue Ribbon Pub of West Milwaukee, and Two Brothers restaurant, perfect for a meal before or after your visit.
Are there any nearby public services that might assist visitors to National Seating & Mobility?
Yes, the Milwaukee Fire Department and West Milwaukee Public Works are nearby, helping ensure safety and community services in the area.
What nearby retail stores can customers visit around National Seating & Mobility?
Customers can visit retail stores such as SKECHERS Warehouse Outlet, Sherwin-Williams hardware store, and ALDI supermarket near National Seating & Mobility.