Pick 'n Save Pharmacy

Reviews

• ES

  Eileen Scharenbroch

  Nov 1, 2024
  5.0
  I want to give highest praise to Karen in the pharmacy (Main Street, West Bend). She went out of her way to make sure we were able to get a vaccination that we wanted. She really went the extra mile! Thanks Karen.
• TF

  Tyler Franklin

  May 17, 2023
  1.0
  Pharmacies was so rude and unprofessional
• AR

  Ali Rose

  Jul 14, 2022
  3.0
  I’ve been coming to this pharmacy for years and I’ve always had a pleasant experience with their costumer service, until today. My daughter has cellulitis/infection and I came in to pick up her antibiotics for it as well as her inhaler. My sister called me to see what the doctor said as I was walking up to the counter. There were two young employees working, Tyler and a blonde female of whom I didn’t see her badge close enough to catch her name. They each looked at me while casually talking to each other then went to their own computers.I stood at the counter while telling my sister I was picking up the antibiotics and what the doctor said. I said twice, that I was just waiting for one of the pharmacy techs/pharmacists to come to the counter and I assumed they were busy so I was standing there waiting. A few minutes go by and an older gentlemen comes to the counter behind me. The pharmacy employee (not sure if it was a tech or pharmacist) named Tyler came over with an attitude and stated, “can you move so we can take the guy behind you”? I looked at him in question, hung up the phone without saying bye and asked (with money in my hand) I’m sorry but I’ve been standing here for the past 10 minutes, why am I not being taken next? He replies with a cocky smirk, “well you were on the phone”. I apologized and said you could have came up and easily said hi, and I would have hung up, I was explaining what was going on and waiting for you to acknowledge me. He didn’t seem to care and coped an attitude even more with me. Completely disrespectful. I’ve never experienced that kind of disrespect from someone at this pharmacy. Many years ago I worked as a pharmacy tech prior to starting nursing and clinical research, and I have never treated a customer like that. Nor have I ever seen a coworker purposefully ignore someone because they walked up to the counter on the phone, explaining to a family member what’s going on with their child. Mind you, I’m also standing there with my two young children listening to his demeanor. I can only imagine the attitude Tyler brings to others. I’ll definitely stick to Walgreens from now on, or even Walmart after that.
• NJ

  Nicole Johmson

  Apr 9, 2019
  2.0
  Not really impressed with this location. I requested that a prescription be filled at 2 p.m. This location closed at 8 that evening. I was told that they are really busy and could I pick it up the following day. Isnt this a pharmacy? You fill prescriptions all day, this is what you do. I thought that this was absolutely insane to ask a customer.

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