Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
544 reviews
5 stars
471
4 stars7
3 stars6
2 stars7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendliness and helpfulness of staff, others reported poor service and long wait times.
Staff Performance
Several associates, particularly Camille, Victoria, and Sheriona, received high praise for their professionalism and attentiveness, contributing positively to customer experiences.
Product Issues
Multiple customers reported issues with incorrect prescriptions and delays in receiving glasses, leading to dissatisfaction with the overall service.
Store Environment
The store atmosphere was generally described as welcoming and friendly, with many customers appreciating the positive energy of the staff.
- KSKathryn Silvestre6 days ago5.0I thoroughly enjoyed my visit. Everyone was friendly and professional. Kennyetta helped me pick out the best new frame, and she was really fun to work with. Thank you all!
- JSJulian Sormrude6 days ago5.0The team there today were fantastic 01/07/26. Had to go there because another location that I have gone to past 20 years just didn't come thru other than the doctor that gave exam. This is going to be my new location hopefully next 20 years plus tell my adult kids to go to this location. Good luck to the new manager here, you will do great.
- PPPatrickJan 4, 20265.0With insurance I got Versace frames, transition lenses, and premium ant-reflective. Didnt realize you don't get the advertised sales if you use insurance, but Karen here still added a 40% off lenses discount I didn't know was available, and another $50 off without me asking too. This is the best service, throw every discount at us you possibly can. With the $35 extra protection plan, I paid $317 out of pocket.
- JWJean WiillDec 30, 20251.0Was in today for glasses. Worst Customer Service Ever. The associates were wandering around none of them greeted us One was sitting at a desk watching and yawning with open mouth. We the After standing with no assistance we chose glasses and sunglasses finally and as a woman ringing up if someone could have helped as we wanted to purchase she said put them over there and wait. Well I took photos and will buy elsewhere. I have never seen such a group of associates clearly not wanting to work or assist. I will be calling and letting Corporate know of the horrible experience
- TLTiffany LewisDec 29, 20255.0Came for my yearly eye exam about 2 weeks ago ,and Dr.Xiong was great!! Friendly and she was very through. Then I met Daisy who is a sweetheart,she got me the best price on both pair of my eyeglasses and she answered all of my questions and she is very patient. Daisy,you are the reason that I will continue doing business at LensCrafters(only this location) and I purchase a 2nd pair because you were very nice and caring. I will definitely be back for more glasses and KUDOS TO YOU DAISY👏🏽👏🏽👏🏽👏🏽👏🏽 I must also say that The Manager is very nice as well. My glasses came back fast and I love them👓 👓
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Wauwatosa offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours for LensCrafters in Wauwatosa?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an eye exam online at LensCrafters?
Yes, you can schedule your eye exam online through their appointment link on the LensCrafters website.
What are some popular designer eyewear brands available at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors.
Does LensCrafters offer services for children's eyewear?
Yes, LensCrafters provides comprehensive eye exams and can determine if your child needs glasses, helping with pediatric vision needs.
Is there wheelchair access available at LensCrafters?
Yes, LensCrafters in Wauwatosa has a wheelchair-accessible entrance to accommodate all customers.
Where is LensCrafters located within Wauwatosa?
LensCrafters is located at 11530 West Burleigh Street, Space #110, within The Mayfair Collection in Wauwatosa, WI 53222.
What dining options are near LensCrafters at The Mayfair Collection?
Nearby dining options include Osgood's and AJ Bombers burger restaurants, Corner Bakery Cafe for sandwiches and bakery items, and Pizza Man for pizza and Italian cuisine.
What nearby stores could I visit when shopping at LensCrafters?
You can visit nearby stores such as Sleep Number mattress store, DICK'S Sporting Goods, Old Navy, Men's Wearhouse, and J.Crew Factory during your visit to The Mayfair Collection.