Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
282 reviews
5 stars
268
4 stars3
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and professional, providing excellent customer service.
Eye Exam Experience
Customers appreciate the thoroughness and efficiency of the eye exams, including the option for virtual consultations.
Frame Selection
The store offers a wide variety of stylish frames, which customers find appealing and trendy.
Repair Services
Many reviews highlight the quick and free repair services for glasses, showcasing the staff's willingness to assist.
Mixed Experiences
While most feedback is positive, there are a few negative experiences regarding communication and product quality.
- RMRyan MarciniakNov 13, 20255.0Came in for warranty work on lenses and had an extremely, smooth no hassle , experience getting them replaced. James and the team were very professional and willing to stand behind their product.
- EHEric P HartwigNov 12, 20255.0Great service today I just walked in and asked for some help and the were very accommodating Thanks James
- CKCole KingNov 6, 20255.0I went in to get a screw replaced that had fallen out and was able to get it replaced for free. It took about 5 minutes and the staff were very kind and helpful!
- KJKristi JOct 24, 20255.0Zach and Chance were absolutely wonderful. They made me very comfortable during my appointment and helped me find some great glasses. Their kindness and sense of humor is appreciated. The optometrist was fantastic as well. Highly recommend this location for an eye exam.
- TLTracy LynnOct 7, 20255.0Everyone was very helpful and easy to work with. I had to exchange my glasses and the staff made the process so easy and stress free.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Coach, Tiffany & Co., and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment methods are accepted at LensCrafters?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters in Wausau, WI?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their appointment link at LensCrafters' official scheduling page.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup as a service option for their customers.
Are there any optometrists near LensCrafters for additional eye care services?
Yes, Doctors of Optometry - Rib Mountain Drive is nearby, offering complementary optometry services if you need further eye care.
What nearby places can I visit after my appointment at LensCrafters?
After your visit, you might enjoy shopping or dining nearby at Rib Mountain Shopping Center, which includes stores like GameStop and restaurants such as Burrachos Fresh Mexican Grill and Tony's Pizza.
How can nearby stores like Walmart or All-Star Nutrition Wausau complement my visit to LensCrafters?
After getting your eyewear, you can conveniently visit nearby stores such as Walmart Grocery Pickup and Pharmacy for your daily needs, or All-Star Nutrition Wausau for vitamins and supplements, making it easy to combine errands in one trip.