Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
204 reviews
5 stars
172
4 stars
8
3 stars3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Angela, Donna, and Alicia for their exceptional service.
Repair Services
Customers appreciate the quick and effective repair services offered, often at no charge, which has led to positive experiences during emergencies.
Product Knowledge
Staff members are noted for their extensive knowledge about eyewear and eye care, providing thorough explanations and recommendations to customers.
Mixed Experiences
While many reviews are positive, there are some complaints regarding rushed services, issues with prescriptions, and customer service failures, indicating inconsistency in experiences.
Wide Selection
Customers enjoy the variety of eyewear options available, with many noting the ease of finding suitable frames and the quality of products offered.
- PLPamela LongoOct 15, 20255.0Angela who fixed my glasses was competent and cordial. The frames were bent and she patiently bent them back without breaking replaced the lenses that popped out and cleaned them up. Saved me some money for now would definitely come back they have always been good about helping out in an emergency. Thanks Angela!
- JTJim TerwallOct 6, 20255.0I needed a screw to reattach a stem to my prescription sunglasses. Within a few minutes Angela had made the repair, told me there was no charge and I was on my way. Made my day! Thank you and I will be back.
- CRConnie ReffOct 4, 20255.0Everyone was very professional and very nice. All they want to do is make me happy with what you're getting and they help so much.They all could use a great raise
- BBBobby BrecheisenOct 3, 20255.0Angela was a great help in finding new glasses for me! She was very informative & the customer service was phenomenal! 5 stars all day! Will be back!
- RMRose MeyersAug 13, 20255.0Angela was very helpful fixing my glasses with hard to find screws and offering suggestions for next glasses
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Do you accept vision insurance plans and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What brands of eyewear are available at LensCrafters?
LensCrafters offers brands like Oakley, Ray-Ban, Prada, Versace, Dolce & Gabbana, Michael Kors, and many more.
What are the store hours of LensCrafters in Racine, WI?
The LensCrafters location in Racine is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam online via LensCrafters' appointment link.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters offers contact lens exams and fittings with detailed eye measurements and consultation.
Are there any nearby optometrists to LensCrafters that I can visit?
Yes, Doctors of Optometry - Regency Mall is located nearby and offers optometry services you might consider before or after visiting LensCrafters.
What shopping options are available near LensCrafters at Regency Mall?
Nearby shopping includes Champs Sports for athletic gear, Journeys for footwear, and Things Remembered for gifts, perfect for combining your eyewear visit with other shopping needs.
Are there places to eat near LensCrafters where I can grab a bite?
Yes, Kobe’s Japan is a nearby Japanese restaurant where you can enjoy a meal after your appointment at LensCrafters.
What payment options does LensCrafters accept?
LensCrafters accepts major credit cards like American Express, Mastercard, Visa, Discover, as well as cash, check, Apple Pay, and Android Pay.