LensCrafters

4.5
216 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5778 Durand Ave, Racine, WI
53406-5040, United States

Hours

Reviews

4.5
216 reviews
5 stars
183
4 stars
8
3 stars
3
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, providing excellent customer service experiences.

Staff Knowledge

Customers appreciate the knowledgeable staff who provide thorough explanations and assistance with eyewear choices.

Quick Service

Many reviews highlight the quick and efficient service, with customers often being attended to promptly.

Repair Assistance

The business is noted for its willingness to assist with repairs and adjustments, often at no charge, enhancing customer satisfaction.

Mixed Experiences

While most feedback is positive, there are a few negative reviews regarding rushed exams and issues with prescriptions.
  • CL
    Carmen Ludwig
    Jan 6, 2026
    5.0
    I had a amazing experience. Sara gives outstanding customer service . My doctor made me feel comfortable and was very professional. I would DEFINETLY recommended this location.🤩🤩🤩🤩 Everyone their is awesomesauce.👀
  • VD
    Vic Damone
    Dec 27, 2025
    5.0
    I came in and Donna assisted me right away! I needed a screw and to tighten & align my glasses and she fast and my glasses look brand new again. Definitely recommend LensCrafters at the regency mall !
  • DB
    DAMARCUS BELL
    Dec 26, 2025
    5.0
    Go see Angela D, she is awesome. Brought a replacement frame in since my original broke. She swapped out my prescription and adjusted my glasses with care and w/o an appointment. Thank you and Happy Holiday🙏🏽
  • HF
    Hugo Fuentes
    Dec 26, 2025
    5.0
    Angela is amazing! The whole team was great. We joked, everybody was in a great mood felt like family. Even thought it was friday evening the day after Christmas we received amazing customer service, we always do. We have been coming here for many years and will continue to do so.
  • SD
    Sergio Duran
    Dec 22, 2025
    5.0
    Nicole was awesome helped me out even though i messed up the transaction and the environment is awesome ! Definitely recommend going they make it easy and comfortable no matter the sitaution !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.