Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.7
831 reviews
5 stars
718
4 stars
61
3 stars6
2 stars7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Speed of Service
Many reviews highlighted the quick turnaround time for glasses, often completed in under an hour.
Accessibility Issues
Several customers expressed frustration with long wait times and difficulty in contacting the store, particularly during busy periods.
Product Quality
While many customers were satisfied with their glasses, some reported issues with incorrect prescriptions and the need for multiple visits to resolve problems.
Value for Money
Customers appreciated the competitive pricing and promotions, often noting good deals on multiple pairs of glasses.
- ASAndrea Strand3 days ago5.0I just love this place the service is so great and I never leave without perfect glasses. I am beyond grateful for this team of people I have three pairs of glasses/ lenses from them and I could not be happier! Everyone there is very good to work with! The men making the glasses and women do a wonderful job! Thank you so much!
- CWCindy Wohlwend4 days ago1.0They talk you into expensive HD lenses. The coating rubbed off right in my vision view. My husband got the same and has to take glasses off to read on computer. They have a hard time keeping employees. Seniors get taken advantage. Spent Big bucks on these HD lenses asked for scratches and she said included. Never mentioned care plans. Please be careful take your kids to help you. I am so upset.....68 yrs old taken by eyemart
- LHLark HeartJan 4, 20265.0Our family has had several positive experiences at Eyemart Express in both Onalaska,Wisconsin and Rochester, Minnesota. Very quick service - we had two different pair of glasses and both were ready in 17 minutes last time we visited. The staff and friendly and helpful in a way that feels authentic. They really know their way around eye insurance, too. The selection of frames is very good. I recommend this business.
- SCSheri CartwrightDec 31, 20255.0Great customer service. Awesome having the opportunity for same day pick up and walk ins and not paying over the top for a pair of glasses. They now offer a rebate if you don’t use the extra protection for a new pair or repairs thru the year.
- BOBruce OlsonDec 20, 20251.0I walked in and and every salesperson had a customer but no line. I stood by the desk (again no line) a saleswoman came bother desk to get something and said someone will be with you shortly. So I went to look at frames to speed things up. I was there about 20 minutes by then and I saw some salespeople were finishing. So I went by the desk where there was now people standing in a line. So I asked the same salesperson if I was next and she told me I had to have signed in. I left really pissed off ! There are at least 5 other eyeglass stores within 3 miles.
Frequently Asked Questions About Eyemart Express
What services does Eyemart Express provide?
Eyemart Express offers eyewear including over 2,000 frames with designer brands and safety eyewear, same-day lens processing for 90% of glasses, eyeglass repair, and both prescription and non-prescription eyewear available online.
Where is Eyemart Express located in Onalaska, WI?
Eyemart Express is located at 9374 Wisconsin Highway 16, Onalaska, WI 54650, United States.
What are the store hours for Eyemart Express in Onalaska?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays. Note holiday hours vary with some days closed or reduced hours.
Does Eyemart Express offer any special deals on glasses?
Yes, Eyemart Express offers everyday 2-pair specials on single and progressive vision lenses.
Can I shop for eyewear online and have it delivered?
Yes, you can shop for both prescription and non-prescription eyewear through the Eyemart Express online store and have it delivered to your door.
How quickly can I get my glasses made at Eyemart Express?
Eyemart Express makes 90% of glasses the same day thanks to having a lens lab in every store.
Which nearby retail store can I visit for men's clothing when I come to Eyemart Express?
You can visit Men’s Wearhouse, a mens clothing and fashion accessories store, located near Eyemart Express for your men's apparel needs.
Are there any nearby dining options to Eyemart Express?
Yes, Bamboo House is a nearby Japanese restaurant you can visit before or after your appointment at Eyemart Express.
Which nearby places could I visit to get beauty treatments when visiting Eyemart Express?
Legend Nails Spa and Great Clips are beauty salons near Eyemart Express offering nail services and haircuts respectively, perfect for a quick beauty treatment during your visit.
Is there a convenient place nearby for parcel delivery or pickup when I visit Eyemart Express?
Yes, the UPS Access Point location nearby provides courier and delivery services, which can be convenient for shipping or picking up parcels during your trip to Eyemart Express.