Planet Fitness

4.6
804 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2311 W Broadway, Monona, WI
53713, United States

Hours

Reviews

4.6
804 reviews
5 stars
627
4 stars
95
3 stars
26
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, welcoming, and helpful, with particular mentions of Telly and Martin.

Cleanliness

The gym is frequently noted for its clean facilities, well-maintained equipment, and active cleaning efforts by staff.

Customer Service

Many reviews highlighted excellent customer service, especially from staff members like Telly and Breyon, who go above and beyond to assist members.

Positive Atmosphere

The overall vibe of the gym is described as positive and encouraging, making it a pleasant place to work out.

Equipment Availability

Customers appreciated the variety and availability of equipment, noting that there is usually no wait even during busy hours.
  • CL
    Chieko Link
    Nov 1, 2025
    5.0
    Telly was very kind and respectful to me he gave me a nice to welcome to the gym and was very checking me in!
  • JA
    Jade Ansteth
    Nov 1, 2025
    5.0
    Telly was very welcoming and friendly! Helpful with giving eyewear for tanning as well!
  • LL
    LEEMO
    Oct 30, 2025
    5.0
    Telly was really helpful when it came to helping me check in, my phone had died but he simply suggested to use my phone number and it worked definitely made my night
  • LB
    Lance Bauer
    Oct 30, 2025
    5.0
    Consistent and incredibly friendly and helpful staff. Easily my favorite Madison location.
  • DT
    Dominik Tallard
    Oct 25, 2025
    5.0
    I’ve been to several gyms, but Planet Fitness truly stands out for its clean facilities, great equipment, and overall positive vibe. From the moment you walk in, you’re greeted with friendly faces and a welcoming atmosphere that makes working out something to look forward to. I especially want to give a huge shoutout to Telly, one of the staff members who always goes above and beyond. Telly is incredibly kind, professional, and genuinely cares about making sure everyone feels comfortable and supported. Whether it’s answering questions, helping with equipment, or just offering an encouraging word, Telly makes a real difference in the experience. The gym is always spotless, the machines are well-maintained, and the energy is great no matter what time of day you come in. It’s clear that the staff take pride in what they do, and it shows. If you’re looking for a gym that combines affordability, cleanliness, and amazing customer service, Planet Fitness is the place to be. Thanks again to Telly and the whole team for keeping the “Judgment Free Zone” truly judgment free!

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Madison (West Broadway), WI?

Planet Fitness Madison (West Broadway) is open 24 hours Monday through Thursday, until 10 PM on Fridays, 7 AM to 7 PM on Saturdays, and 7 AM to midnight on Sundays.

Where is the Planet Fitness Madison (West Broadway) location?

It's located at 2311 W Broadway, Monona, WI 53713, United States.