Dr. Piffl is always very professional and explains exactly what he is doing, what he finds as well as being interested in each person individually.
JL
James Lord
Jul 22, 2025
2.0
My husband and myself had our scheduled annual exam as new patients.
During our exams the Dr. constantly confirmed that everything "looked good".
A few days after our appointments we received notice from our insurance company that a portion of our claim will not be paid.
Much to our surprise we are being charged for extra tests the Dr. ran. After speaking with a staff member , apparently he "saw something that needed a closer look".
I find it odd that we both needed these extra tests. At no time (to either of us) did he indicate an issue.
Now we are faced with $175.00 out of pocket for the additional tests. I did call to contest this charge and was told if unpaid it will go to collections.
I feel that we should have been informed during the exam the need for additional testing.
This type of practice just seems suspicious to me.
DG
Dawn Gourlie
Jul 30, 2023
5.0
Dr. Piffl and his staff go over and above to help with a patient's needs. I had a referral for Lasix from Dr. Piffl several years ago and have had marvelous results. They also provide free adjustments for glasses that my Dad had issued through the VA. They have been kind and professional with my Dad's cognitive issues as well. They are the best!
KM
Kelly M
Jan 23, 2020
1.0
Charged me a ton of money just for lenses in my old frames and then they weren't right and still aren't right. I can't even wear them because they're so bad. I paid a bunch of money for glasses I can't even wear. Then when I did call about not being able to see right the lady at the front desk was so rude! I won't be back.
DG
Dennis Gutowski
Aug 23, 2017
1.0
I asked the lady in the office if she handled forward health insurance there. She said yes. She sets up an appointment for three weeks later. I get to my appointment on time, just to find out I waited three weeks for nothing, because they do not take forward health. It took every ounce of my self control not to chew her out as badly as I wanted to. She's a nice lady, and an idiot, a seriously dim witted idiot. >:(