Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
338 reviews
5 stars
274
4 stars
16
3 stars4
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, with several employees receiving specific commendations for their exceptional service.
Product Quality
There are mixed reviews regarding the quality of glasses and lenses, with some customers experiencing issues such as cracking lenses and dissatisfaction with anti-reflective coatings.
Appointment Experience
While many customers report positive experiences with timely service and thorough examinations, some express frustration with scheduling issues and long wait times.
Staff Professionalism
Most reviews highlight the professionalism of the staff, although there are a few reports of unprofessional behavior from certain employees.
Store Environment
The store is generally described as clean and welcoming, but there are occasional mentions of disorganization and overcrowding during busy times.
- UMUnik MouaNov 11, 20251.0I usually never do these things but I made an appointment for an eye exam and was going to be running late (10 minutes give or take) so I called in advance to let them know. Initially they let me know that they couldn’t do it due to paper work then I suggested that I could do it online to make it quicker. They also mentioned rescheduling and I said I couldn’t that day since there were no other appointments. The receptionist lady then proceeded to say “If you walk through MY store, you will not be accepted!” I understand they have a tentative schedule of patients, but there was no need for the shouting over the phone for something that could be handled better let alone avoided. Whoever the receptionist lady was, please find better solutions to speak to patients. Do better.
- BMBrian MarkwaldOct 29, 20255.0Great service and super friendly staff. I have shopped here for years with my family. Most recent thing - sat on my frames! 😮 They helped me get it all straightened out! Literally. Thank Menomonee Galls LensCrafters!!!
- CJCarl JaskolskiOct 18, 20255.0Heather, manager, had a very welcoming spirit and was extremely helpful and informative.
- AAAntonioOct 10, 20255.0Joanna was a great help the other day with helping me get my new Ray-Ban Meta Gen 2 glasses. She was very knowledgable and nice. I was able to get a great deal for them along with getting them done same day.
- TKTrish KagerbauerOct 2, 20252.0The first thing I would like to say is that Dr Kerri Vance did an excellent job. She is not the reason for this review. I switched to another optometrist because LensCrafters did such a poor job on my glasses and did not have access to all the things I needed for my prescription. I had been to a different LensCrafter location, had lenses installed in my existing frames, and they promptly started to crack on the bottom. They blamed the age of my frames. I came to this location ordered the same thing, they cracked in exactly the same way, and this location blamed my frames as well. Took my frames to my new optometrist. No problem! Continued to use those frames for five more years with new lenses each time and no problems...so I'm quite certain it wasn't my frames. They also sold me anti-reflective coating for my lenses which after a year started to get tiny little lines in it. Anti-reflective coating at my new optometrist, does not do that. Personally, I would never use any LensCrafter... including this location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at this location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands eyewear.
Which designer eyewear brands can I find at LensCrafters in Menomonee Falls?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at this LensCrafters location.
Does LensCrafters accept vision insurance plans, and if so, which ones?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters at N95 W18161 Appleton Ave?
LensCrafters is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online using the appointment link provided: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5617&storeId=10851
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa as payment options.
Does LensCrafters provide in-store pickup options?
Yes, LensCrafters offers in-store pickup service for customers.
What nearby dining options can I visit before or after my appointment at LensCrafters?
Nearby dining options include QDOBA Mexican Eats for fast Mexican food, Applebee's Grill + Bar for American cuisine and bar experience, Uno Pizzeria & Grill for pizza and bar, McDonald's for fast food, and Burger King for quick meals.
Are there other optical or eye care providers near LensCrafters at the Qdoba Center?
Yes, Doctors of Optometry - Qdoba Center is located nearby, providing additional optometry and eye care services in the area.
What other useful stores or services are nearby to LensCrafters that I might need?
Nearby helpful services include Verizon for mobile phone needs, Hobby Lobby for arts and crafts, multiple banks like Tri City National Bank and US Bank, and car care centers like Mister Car Wash and Sudz Wash And Lube.