SSM Health Heart & Vascular Care Center

Reviews

• FS

  Fran Soukup

  Nov 17, 2025
  2.0
  Can't get past RN gatekeeper to communicate with cardiologist or her NP's. Dr. Told me at her office visit to contact her via NP's who she has worked with for years, they know her treatment plans and she trusts them. Takes 48 hours to get partial responses from MyChart messages. Does not respond to call back requests to either pharmacist at a/c clinic or Reedsburg Hosp. lab, where I was to have had blood draws done. First time order waiting from me. Labs drawn on Friday. Abnormal lab results received by ssmhc mid-afternoon, Fri. But, not read til late morning Mon. Second time, RN stated, via my chart, np wanted another lab draw, this Fri because I had been started on increased dose of lasix. lab called cardiology requesting call back with order for lab work. Hosp lab still has not had a call back ,- it's Mon, noon. I was told at one point by RN that I could always go to ER. I am sick of the miscommunication with cardio staff. I am to finally have cardioversion on Thursday. Cardio scheduler does a great job. Professional. Has answers to questions. Accommodating as possible, within her limitations. Ssmhc staff has always professionally, safely & competently provided care for my cardioversions in the past. Dr who is assigned for this procedure is also very competent. These groups I trust with 5 on a scale of one to five, by best best, one least. Office staff gets a one!!
• BV

  Barbara Vollmer

  Feb 21, 2023
  5.0
  Dr. Jung is wonderful and very good a doctor
• MC

  Marvin Charleston

  May 30, 2018
  1.0
  Followed all instructions 5/25 went home AFib set in and a resting heart rate of 117 and tightness in chest. Was told to come back if I hit 140. I did and returned the. 5/30 just to be drugged and set home agian.108 rate. Worst weekend in years. But hey I can see a doc in August if I make an apt. Now.... Was told I should never stay in AFib it makes it harder to correct and bad for my recalled aortic valv But not when I'm on badger care. I can wait until August now...