Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
90 reviews
5 stars
83
4 stars1
3 stars0
2 stars1
1 star
5
- YIYulian Chen (Irena)2 days ago1.0I went there to get two pairs of glasses. When I received them, they were not level. I asked the employee to adjust them, she was super rude and impatient about anything I ask her to do. The employee insisted this was because of my face shape was uneven. But I did not have this problem with my previous glasses. Then she adjusted them many times without success. She even rolled her eyes at us as if this was our problem. After all of this effort the glasses still didn’t sit right on my face. We left but then we went back after 5 min because I paid so much money for them. I exchanged them with the pair that were on display and they fit better. I don’t know why they could not just adjust the original pair for my face. I have been wearing the glass for half a year now. And they have been sliding down my nose everyday and still uneven. I have changed back to my previous glasses. I will never purchase from them again.
- GCGigi Cramer3 days ago5.0Farah was exceptional customer service, so very pleasant, very knowledgable and a great stylist!
- BWBeth Williams3 days ago5.0Laurel (the store manager) was AWESOME!!! She was so kind and informative. Had a great experience so I decided this was the place to order my glasses. Thanks so very much Laurel.
- KIKim InsleyNov 4, 20255.0Outstanding customer service. Great pricing. Knowledgeable staff. I had an eye exam and I was impressed by some very up to date technology as well as the thoroughness of the optometrist.
- JBJocelyn BoldNov 2, 20255.0Heidi and everyone else at the Hilldale Warby Parker are absolutely fantastic individuals. I came in with my mum earlier in the week and after my eye exam, Heidi (along with another person who I can’t remember the name of, I’m sorry!) made us both feel so comfortable and really helped me pick some new frames that make me feel confident and fun — like a 1970s RV saleswoman (but make it fashion). I can’t recommend this location enough for the quality of the product, but the truly wonderful people who make the place so welcoming and who bring the fun to something that some people may find stressful. Heidi was a wealth of knowledge for my mum as well, as she got to know more about progressive lenses and how they’ve changed, which my mum has said she loved learning about. Love! Thank you Heidi and everyone else who helped me and my mum throughout! We’ll be back 🤌
Frequently Asked Questions About Warby Parker Hilldale
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What is the address and location of Warby Parker Hilldale?
Warby Parker Hilldale is located at 426 N. Midvale Blvd., Madison, WI 53705, USA.
What are the store hours for Warby Parker Hilldale?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for my eye exam or glasses purchase?
You don’t need to bring anything but your eyes to try on frames. For prescription glasses or contacts, it’s helpful to bring your current prescription digitally or on paper. Bring your FSA or HSA card if you plan to use it for payment.
Does Warby Parker Hilldale accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate using out-of-network benefits. Coverage varies by location and plan.
Can I get measurements and frame adjustments at Warby Parker Hilldale?
Yes! Optical measurements are taken to complete your order, and an optician is available for frame adjustments. All frames come with complimentary adjustments for life.
What is the return and exchange policy at Warby Parker Hilldale?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned unopened within 30 days of purchase.
Are gift cards available at Warby Parker Hilldale?
Yes, physical gift cards can be bought online or in-store, along with e-gift cards for instant delivery.
What nearby places can I visit before or after shopping at Warby Parker Hilldale?
You can visit nearby places like SEPHORA for beauty products, Sundance Cinema or AMC Dine-In Madison 6 for movies, and great restaurants such as Dumpling Haus, Muramoto Hilldale, or Shake Shack to enjoy a meal.
Are there fitness or wellness centers near Warby Parker Hilldale?
Yes, Pure Barre is a nearby gym where you can get a workout before or after your visit. Also, Anaala Salon & Spa is close by for relaxation and spa services.
How can I reach Warby Parker Hilldale using local landmarks or stores?
Warby Parker Hilldale is located in the Hilldale shopping area near well-known spots like L.L.Bean Madison WI Store and University of Wisconsin - Madison campus, making it easy to find and visit during your shopping or university trip.