Planet Fitness

4.5
402 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4538 Verona Rd, Madison, WI
53711, United States

Hours

Reviews

4.5
402 reviews
5 stars
299
4 stars
50
3 stars
18
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean and well-maintained, with many customers praising the hygiene standards.

Customer Service

While many reviews highlight friendly and helpful staff, there are notable complaints about rude management and inconsistent service.

Equipment Quality

Most equipment is in good working order, but there are mentions of some machines being out of order and a need for more variety in certain areas.

Atmosphere

The gym generally provides a welcoming and non-judgmental environment, although some customers have reported negative experiences with staff.

Facility Amenities

Customers appreciate the spacious layout and variety of machines, but there are requests for additional equipment and amenities like towels.
  • FF
    Fernando Fernández
    4 days ago
    5.0
    Good place to workout for an affordable price
  • RR
    Robert R.
    Nov 14, 2025
    2.0
    The gym is generally fine, but it does need some maintenance. One of the Smith machines has been broken for a long time, same with a bench next to the dumbbells, and one of the two rotary torso machines has been working really poorly for many weeks. I actually told an employee who was taking pictures a long time ago, but nothing has been done.
  • MW
    Mary Williams
    Nov 12, 2025
    5.0
    Checking out gyms in the area I'm going to be moving to it was very clean and the staff was very helpful and friendly
  • RC
    Rodrigo Reckziegel Cambraia
    Nov 5, 2025
    5.0
    The equipment is very well maintained, and the whole space is always clean and organized. The VIP area is awesome — a perfect spot to relax after a workout. The restrooms are also clean and well equipped. Overall, an amazing place to stay fit and healthy!
  • EG
    Emmanuel Grumbach
    Oct 17, 2025
    5.0
    Awesome customer service. This algo one if not the best planet fitness I've been.. Big spacious showers. New equipment.. cool

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness on weekdays?

Planet Fitness is open 24 hours from Monday to Thursday, and open until 10 PM on Friday.

Is Planet Fitness open on weekends, and what are the hours?

On Saturdays, Planet Fitness is open from 7 AM to 7 PM, and on Sundays from 7 AM to midnight.