Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.7
501 reviews
5 stars
444
4 stars
27
3 stars6
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific team members for their outstanding service.
Speed of Service
Customers consistently report quick turnaround times for glasses, often receiving them within an hour or less, which is a significant draw for the business.
Product Quality
The selection of frames and lenses is noted as excellent, with many customers expressing satisfaction with the quality and affordability of their purchases.
Mixed Experiences
While many reviews are positive, there are some complaints regarding incorrect prescriptions and customer service follow-up, indicating room for improvement in handling errors.
Accessibility
The business is recognized for accommodating various customer needs, including insurance options and a good selection of styles, making it a popular choice for eyewear.
- BRBreanna R1 day ago5.0Had the best service! I went on 11/22 around 2:30 and it was pretty busy but they were able to help me and I got both my glasses (regular and sunglasses) before they closed at 5. Fast and friendly with pretty good pricing
- EEErin Erickson6 days ago5.0The whole process was easy and efficient, from booking my appointment through picking up my glasses. Everyone we dealt with was very helpful and pleasant. Nice selection of frames at all price points.
- SGSarah GroszNov 17, 20255.0I had such a great experience here! Everything was super easy and the whole staff was incredibly friendly and welcoming. The environment felt positive and really comfortable. They weren’t pushy at all with add-ons and answered every question I had. The eye exam was the most thorough one I’ve ever had — she really took her time to make sure my prescription was completely accurate. And honestly, this is the most spot-on prescription I’ve ever had. I ended up finding my favorite pair of glasses ever, the price was super reasonable, and they had them ready in about 45 minutes. Overall just a smooth, stress-free experience. Highly recommend!
- KMKorrin MarieNov 2, 20255.0The customer service is outstanding! My glasses (and lenses) are beautiful and exactly what I was looking for! I went to multiple places before going to this location and couldn’t find any frames that I really liked. The frame selection here is top notch!! They have prices in so many options as well, including designer frames that not many other places carry. Being able to get my glasses the same day was a huge added bonus! If you’re looking for glasses go here and go here first! You’ll waste your time going anywhere else. I highly recommend this location!
- RDRussell DunbarOct 31, 20255.0Huge shoutout to the team at Eyemart Express in Madison! Keonte, Kat, and Victor all jumped in to help with my glasses and made the whole process smooth, even while juggling other customers. Their teamwork and professionalism really stood out, you can tell they care about every person who walks in. Also, highly recommend Dr. Butts, very thorough, friendly, and made sure my prescription was spot on. If you’re looking for great service, quality eyewear, and a friendly atmosphere, definitely check out Eyemart Express!
Frequently Asked Questions About Eyemart Express
What products and services does Eyemart Express offer?
Eyemart Express offers a wide selection of over 2,000 frames including designer brands and safety eyewear, with same-day lens making for 90% of glasses. They also provide everyday 2-pair specials on single and progressive vision lenses, as well as online shopping for prescription and non-prescription eyewear.
What are the operating hours of Eyemart Express?
Eyemart Express is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays. Holiday hours vary; for example, it is closed on November 27, 2025, and open shorter hours on December 24 and 31, 2025.
Where is Eyemart Express located in Madison, WI?
Eyemart Express is located at 4208 E Washington Ave, Madison, WI 53704, USA.
Does Eyemart Express provide same-day service for glasses?
Yes, Eyemart Express is the only retailer with a lens lab in every store and produces 90% of glasses the same day.
How can I contact Eyemart Express for inquiries or appointments?
You can contact Eyemart Express by phone at +1 608-249-0667 or visit their website at https://www.eyemartexpress.com/.
Which social media platforms is Eyemart Express active on?
Eyemart Express is active on LinkedIn, Pinterest, TikTok, Facebook, Instagram, and Twitter.
Are there places to eat near Eyemart Express on E Washington Ave?
Yes, nearby eateries include Starbucks for coffee, Toppers Pizza, Tumbleweed Southwest Grill for tacos, Chick-fil-A for fast food chicken, Taco Bell for Mexican fast food, Imperial Garden East for Chinese cuisine, and Milio's Sandwiches.
What nearby services could I visit before or after going to Eyemart Express?
You can visit services like Concentra Urgent Care for medical needs, The UPS Store for shipping, the Camera Company for photography, or BioLife Plasma Services for donation, all located near Eyemart Express.
Where can I find accommodations close to Eyemart Express?
Nearby accommodations include Motel 6 and Baymont Inn And Suites Madison East, offering convenient lodging near Eyemart Express.
Can Eyemart Express customers combine their visit with shopping at nearby stores?
Yes, customers can enjoy shopping at nearby retail stores like Mattress Firm for bedding, Boost Mobile East Washington for mobile phones, US Cellular for electronics, Cycle Gear for motorcycle and bicycle gear, and Condon Jewelers for jewelry and gifts.