Doctors of Optometry - West Towne Mall

4.9
1351 reviews

About

OptometryEye Care Center
Doctors of Optometry - West Towne Mall is the local eye doctor to see for all of your eye care needs in Madison, WI. As your local Madison optometrist, Doctors of Optometry - West Towne Mall can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 113 West Towne Mall Madison, WI 53719 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Location

Doctors of Optometry - West Towne Mall
113 West Towne Mall, Madison, WI
53719, United States

Hours

Reviews

4.9
265 reviews
5 stars
251
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8
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2
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What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being professional, friendly, and knowledgeable, enhancing their overall experience.

Customer Service

Many reviews highlighted exceptional customer service, with staff going above and beyond to assist and accommodate patients.

Thorough Examinations

Patients appreciated the thoroughness of eye exams and the clear explanations provided by the doctors, particularly Dr. Parks.

Frame Selection

The selection of frames was noted as extensive and competitively priced, with staff providing helpful assistance in choosing the right options.

Mixed Experiences

While most feedback was positive, some customers reported issues with specific staff interactions and pricing transparency during the glasses purchasing process.
  • DJ
    Dan Johnson
    Nov 7, 2025
    5.0
    Great service and very attentive, all the way through the process.
  • CK
    Charlie K
    Nov 4, 2025
    5.0
    All questions answered and staff was extremely helpful in every way
  • JH
    Julie Hodgson
    Oct 24, 2025
    5.0
    timely, professional
  • MM
    Melissa Molina
    Sep 24, 2025
    5.0
    Great empathy from staff.
  • DA
    Daniel Antonuk
    Sep 19, 2025
    5.0
    Professional and friendly staff - recommended.

Frequently Asked Questions About Doctors of Optometry - West Towne Mall

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.