Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
410 reviews
5 stars
347
4 stars
21
3 stars6
2 stars6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and patient, providing a positive experience for customers.
Professionalism
The staff and doctors are noted for their professionalism, thoroughness, and ability to explain procedures and options clearly.
Store Environment
The new store location is praised for its modern design and pleasant atmosphere, contributing to a comfortable shopping experience.
Technology Issues
Some customers reported problems with technology, particularly during virtual appointments, which affected their overall experience.
Pricing Concerns
A few reviews mentioned that prices were perceived as high, especially when compared to other optical retailers.
- ECEmmie CortesDec 31, 20254.0I was seen along with my mom recently as she needed an exam and new glasses and so did I. The first time I went I was seen by a doctor that was off site and she was amazing, and the staff is always great, I was helped and treated so well. I think the doctor on site needs to work on better interactions with patients. As someone who also works in healthcare, your job is to help and understand, not make someone feel uncomfortable or disrespected. My mom had spotted something on the floor and while I understand that there was a rush to get us in and out, her (optometrist) reaction towards my mom was gross. Shaking her head and rolling her eyes in annoyance? Rude. Also, some parts of the exam can be difficult for some people and I don’t think tapping your ears aggressively to the patient is okay. I will continue to go here because I love it there, but I will NEVER see this person again. Someone I personally know also just had an awful experience with this same provider so I feel that this should be addressed.
- CSChino SernaDec 29, 20255.0Shelly was super nice and patient and helpful. She was very friendly and personable. She deserves a raise!
- JBJarrod BrummettDec 8, 20255.0I was pretty against doing a remote eye exam. Glad I found Dr. C here! She was patient, answered my million questions, and cared about doing a good exam and giving me the information I needed. Nevaeha was very nice and she was awesome doing the initial tests and answering questions. Dawn was amazing and patient as well, helped pick out two frames and sunglasses for me. She wasn't pushy but rather cared that I got what I wanted in new glasses and covered all the options. Thank you all for a great experience! Great people here.
- BCBob ChristianDec 2, 20255.0What a great group of people here! Not only do I feel like this was the most thorough eye exam I've ever had, everybody was outstanding, and definitely makes you want to come back. I highly recommend this location and I will definitely be back next year!
- KFKoene FamilyNov 29, 20255.0I had an eye appointment at LensCrafters in Janesville on Milton Avenue today. It was a blizzard outside and they were open and very welcoming. Ben did an outstanding job with all the pre tests and explaining the process. He was so patient with me and helped me pick out glasses and explain the cost with my insurance. I bought three pair of glasses because I needed a regular pair, computer pair and sunglasses. Dr.C was thorough and so kind. Amy was patient and helpful in the checkout process. I felt so comfortable and taken care of. I will be back!!! Thank you for the outstanding care and service!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Janesville, WI offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Ray-Ban, Burberry, and more.
What are the store hours for LensCrafters at 2520 Milton Ave, Janesville?
LensCrafters is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule an eye exam appointment online for the Janesville LensCrafters?
Yes, you can schedule your eye exam online through their appointment link on the LensCrafters website specific to the Janesville location.
What payment options are accepted at LensCrafters in Janesville?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services for eyewear purchases.
What nearby places can I visit before or after my visit to LensCrafters?
Nearby you can visit Janesville Mall for shopping, Starbucks for coffee, Burger King for a quick meal, or explore entertainment options like Chuck E. Cheese and SpotLight On Kids theatre.
Is there a coffee shop near LensCrafters at 2520 Milton Ave?
Yes, Starbucks is located nearby, providing a convenient spot for coffee and refreshments before or after your eyecare visit.
Where can families find activities near LensCrafters in Janesville?
Families can enjoy performances or classes at SpotLight On Kids, a nearby theatre and community service non-profit, ideal for children’s activities near LensCrafters.
Are there any restaurants close to LensCrafters in Janesville for a meal?
Yes, nearby dining options include Burger King for fast food, 5 Star Tainos for Caribbean cuisine, Hunt Brothers Pizza, and Peking Chinese Restaurant for Asian flavors.