LensCrafters

4.6
404 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2520 Milton Ave, Janesville, WI
53545, United States

Hours

Reviews

4.6
404 reviews
5 stars
342
4 stars
20
3 stars
6
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing excellent customer service throughout the experience.

Expertise

Customers appreciate the thoroughness and knowledge of the doctors and staff, who take the time to explain procedures and options clearly.

Store Environment

The new store location is praised for its modern design, cleanliness, and pleasant atmosphere, contributing to a positive shopping experience.

Technical Issues

Some customers reported problems with technology, particularly related to virtual appointments and ordering processes, which affected their overall experience.

Pricing Concerns

Several reviews mentioned that prices were perceived as high, especially when compared to other optical retailers, leading to some dissatisfaction.
  • MM
    Marshall
    Nov 16, 2025
    5.0
    Amy helped adjust my glasses at the end of the day even though it was busy, she got me in and out quickly and my glasses feel much better on my face. :) Thank you Amy!
  • CS
    Chris Sheridan
    Oct 2, 2025
    5.0
    Alexis an Shar where welcoming and super supportive!
  • LB
    Lady Bluejayy
    Sep 18, 2025
    5.0
    Excellent little store. Nice variety for all price ranges. The individual who helped me pick out my glasses (Alexis I think?) was super kind. Super patient. The store was nicely lit. Had a good atmosphere and smelled good. A+
  • TT
    ThreeOaks
    Sep 14, 2025
    5.0
    LensCrafters in Janesville is my go-to place for eye care and eye wear. I got a beautiful Prada frame with the newest lens style at an amazing price. 10/10 would recommend. The staff is friendly and knowledgeable and always willing to do adjustments or replace screws and nose pads. Can't be beat.
  • AB
    Amie Bier
    Jul 16, 2025
    5.0
    Quick and helpful service

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.