Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
719 reviews
5 stars
593
4 stars
23
3 stars10
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, others were criticized for rudeness and poor service.
Staff Knowledge
Several customers highlighted the staff's knowledge and professionalism, particularly in assisting with frame selection and explaining eye care options.
Wait Times
Multiple reviews mentioned long wait times for appointments and service, leading to frustration among customers.
Product Quality
There were complaints about the quality of glasses and issues with orders, including delays and incorrect prescriptions.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific staff members who provided excellent service.
- GGGR3 days ago4.0I absolutely loved Dr. Schumacher! I have never had an eye doctor like him and i’ve been wearing glasses almost all of my life. I explained my concerns and he addressed them. I wish all doctors were like him! I did deduct one star because the people doing sales/glasses are not welcoming. I do understand it gets busy but we didn’t stay to pick out glasses because they told us they were short staffed and there were a lot of people. They did look tired but I was really looking forward to picking out glasses and buying contacts.
- LGLindsay G.3 days ago5.0My husband was in today for new glasses at the Greenfield location and came home extremely happy with his experience with Tara, one of the sales associates. She was patient, knowledgeable, and kind and really turned his whole day around. Thank you, Tara!
- MVMitchell VisintainerJan 3, 20265.0Have dealt with Anita in the past as well as today and again she did not disappoint. She helped myself and our grandson. She was very helpful with suggestions while being considerate.
- KRKelly RouxJan 1, 20265.0Visited Lens crafters in Greenfield with glasses that got bent being slept in overnight. Tara worked her magic to fix them quickly & at no charge then recommended a great cleaning kit on sale. Very happy with the customer service provided from Tara. Thank you!
- KMKathy MDec 30, 20253.0When you walk in, you are greeted by harsh led lighting. When I tried calling to ask when my order would be done, there was a long hold time. There was some issue with my order put in wrong, which delayed me getting my order. I'll try someplace else next time. The nice thing was that I was able to schedule my appointment quickly.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Greenfield offer?
LensCrafters in Greenfield offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in Greenfield Place Shopping Center?
You can find designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and more at this LensCrafters location.
Does LensCrafters Greenfield accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and welcomes all prescriptions.
What are the opening hours for LensCrafters in Greenfield?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:30 PM.
How can I schedule an eye exam appointment at LensCrafters Greenfield?
You can schedule your eye exam online via the LensCrafters scheduling link specific to the Greenfield store: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0030&storeId=10851
What payment options are available at LensCrafters in Greenfield?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa for payments.
Is LensCrafters Greenfield accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance to accommodate customers with disabilities.
Are there other eye care professionals near LensCrafters in Greenfield Place Shopping Center?
Yes, nearby you can find Scott Schumacher OD and Doctors of Optometry in the Greenfield Place Shopping Center, offering additional optometrist services.
Which dining options are available near LensCrafters where customers can eat before or after their visit?
Customers can enjoy nearby dining options such as Japanica (Japanese restaurant), KPOT Korean BBQ & Hot Pot, Jin's Sushi Seafood & Bar, Daddy Yo's Frozen Yogurt, and Outback Steakhouse.
What other nearby services can customers access when visiting LensCrafters in Greenfield Place Shopping Center?
Nearby services include hearing centers like Accuquest Hearing Center and HearingLife, fitness at Fluid Jiu Jitsu gym, and shopping at the Green & Gold Zone clothing store and Tuesday Morning discount store.