Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
698 reviews
5 stars
577
4 stars
22
3 stars9
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised staff for being friendly and helpful, several reviews highlighted poor experiences with specific employees, particularly Bernice and Ilies, who were described as rude and unprofessional.
Staff Knowledge
Many customers appreciated the knowledgeable staff, particularly Tara, Anita, and Dr. Schumacher, who provided thorough explanations and personalized assistance during their visits.
Wait Times
Several reviews mentioned long wait times for both appointments and glasses orders, leading to frustration among customers.
Product Selection
Customers generally expressed satisfaction with the variety of frames and lenses available, noting that the selection was plentiful and stylish.
Overall Experience
While many customers reported positive experiences and expressed a desire to return, there were notable complaints about specific interactions that negatively impacted their overall impression.
- RHRobert HollowayNov 17, 20255.0I love lens crafters...they always treat me great...this time was BETTER. I HAD ANITA help me pick out GREAT pair of glasses. Anita was professional and very helpful. I'll be back
- BBBrian BockNov 16, 20255.0Very kind and helpful staff. The whole process was explained well and informed me of any costs that may be associated with any service they provided. All the openness about services was refreshing and appreciated. Dr. B was very helpful in explaining how my eye health was as well as what my prescription would be.
- GGgoldeloks74Nov 12, 20255.0I had a very good experience. Everyone was very kind and professional. My appointment was as scheduled with no wait time. The woman who helped me pick out my glasses is extremely knowledgeable and knew exactly what I needed. I was a little nervous about going to a new eye doctor, but this experience put my mind at ease. The new technology at this location is quite amazing.
- MLMary LNov 6, 20255.0I update my reading glasses every other year normally and always shop ay Lens Crafters. I love that they carry such a great selection of frames and there is always some type of sale so the prices are very reasonable. The staff is friendly and knowledgeable without making you feel pressured. We always work with Anita. She is terrific. She is the first to welcome you into the store and helps you from start to finish leaving you 100% satisfied. We wouldn’t get our eyewear anywhere else.
- APAdriana PNov 3, 20255.0I don't usually take the time to do reviews but Dr. Scott Schumacher was funny, kind, patient, cordial, intelligent, super helpful, and knowledgeable. He was super amazing! I could tell he was passionate about what he does for a living and cared about helping people. He explained things perfectly and allowed for patient collaboration. I highly recommend him! It was a great experience. The staff was very nice and helpful too. (I had a horrible experience at Wisonsin Vision a couple years prior - the staff was super rude and rushed and the virtual optometrist didn't listen and only spoke over me & they all didn't care that I had tears in my eyes by the end of the visit. I didn't end up getting glasses or contacts there and just went without anything. I was discouraged. So I was scared and nervous about getting an eye exam this year and tried to put it off/avoid it for as long as possible.) I am so happy that I found this provider and had a great experience! Thanks everyone! :) -Adriana RN
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Greenfield offer?
LensCrafters in Greenfield offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in Greenfield Place Shopping Center?
You can find designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and more at this LensCrafters location.
Does LensCrafters Greenfield accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and welcomes all prescriptions.
What are the opening hours for LensCrafters in Greenfield?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:30 PM.
How can I schedule an eye exam appointment at LensCrafters Greenfield?
You can schedule your eye exam online via the LensCrafters scheduling link specific to the Greenfield store: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0030&storeId=10851
What payment options are available at LensCrafters in Greenfield?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa for payments.
Is LensCrafters Greenfield accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance to accommodate customers with disabilities.
Are there other eye care professionals near LensCrafters in Greenfield Place Shopping Center?
Yes, nearby you can find Scott Schumacher OD and Doctors of Optometry in the Greenfield Place Shopping Center, offering additional optometrist services.
Which dining options are available near LensCrafters where customers can eat before or after their visit?
Customers can enjoy nearby dining options such as Japanica (Japanese restaurant), KPOT Korean BBQ & Hot Pot, Jin's Sushi Seafood & Bar, Daddy Yo's Frozen Yogurt, and Outback Steakhouse.
What other nearby services can customers access when visiting LensCrafters in Greenfield Place Shopping Center?
Nearby services include hearing centers like Accuquest Hearing Center and HearingLife, fitness at Fluid Jiu Jitsu gym, and shopping at the Green & Gold Zone clothing store and Tuesday Morning discount store.