Eye Wisconsin

Reviews

• AP

  Andrew Percifield

  Nov 7, 2025
  5.0
  The optometrist was a treat. The quality of service is great tons of selection of vision, eyewear, and many more products. Customer service is impeccable and quality. Very clean environment, the process of exam and picking out Frames in the transition of entry and exit was very easy. I will highly recommend target opticals to anyone who needs vision wear.
• EC

  Enrique Cataldo

  Sep 17, 2025
  5.0
  I had a virtual eye exam for contact lens fitting, and I was not expecting it to be so painless and easy to do. I was impressed.
• JM

  Joyce Malkasian

  Aug 15, 2025
  5.0
  They took me in the office as soon as I arrived. The exam was quick but thorough. The Dr. was great and the staff very helpful.
• JN

  Jennifer Niedfeldt

  Jul 30, 2025
  1.0
  The young women working in the optical center were very helpful. I didn't realize when I booked online that the eye exam was virtual with the optometrist controlling the machine from her computer. I signed off on the virtual exam after arrival at the appointment, but will not consider a virtual exam in the future. It felt rushed. I'm unsure whether or not it was a good or accurate eye exam. The optometrist suggested that I fill the new lens prescription and if it doesn't work out for me I can come back for another exam. I will be paying cash to go to a different optometrist as my insurance only covers one exam per calendar year.
• AH

  Alexander Halverson

  Jul 30, 2025
  1.0
  Customer Service was less than bad. I had an appointment at 11:15. I wasn't seen until close to 12:00, with very little explanation of what the delay was for. Front of store staff did not provide any customer service- I wasn't engaged with unless I was asking them questions. Quality of care was the worst I have experienced in more than 100 eye appointments ive had in my life. The equipment was dirty- the medical assistant didn’t bother to clean off the lenses in the machine through which the eye test was performed, making it difficult to see the letters since the lenses were smudged. There was no mention of the doctor being virtual. It would have been fine if: they had told me it was virtual AND if the technology with which virtual medical appointments depend on was working. My visit was further delayed by several minutes because of technical difficulties. The technology never completely worked, resulting in me only being able to hear the doctor. Further, the first several attempts to change screens to test my vision didn't work, and when I voiced this to the doctor, I received a rude response, implying it was my fault. Lastly, when I was finished with the eye exam and went to say, they told me there was an additional fee for the virtual visit. They never told me that when I made the appointment, nor during the near hour that I was waiting in the store. I'm fortunate that this additional fee wasn't anything I couldn't afford, but what if it was? How is that anything other than negligent medical and professional etiquette? The worst part of all of this- the virtual doctor said "we'll see if this prescription works. If it doesn't, feel free to come back and try it again." It's your job to make sure you have the right skills and equipment to make an accurate prescription- not the patient's. That was an absolute slap to the face. I have a history of eye issues that has required me to spend hundreds of hours in eye clinics and has cost me thousands of dollars. I would gladly pay all of those again than spend another $49 in this abhorrent eye clinic.

Frequently Asked Questions About Eye Wisconsin