Planet Fitness

4.4
797 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6529 S 27th St, Franklin, WI
53132, United States

Hours

Reviews

4.4
797 reviews
5 stars
565
4 stars
111
3 stars
49
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported negative experiences with specific employees.

Cleanliness

The gym is frequently noted for its cleanliness, with many reviews highlighting the well-maintained facilities.

Management Issues

Several reviews mentioned poor management practices, particularly regarding customer service and handling of membership issues.

Equipment Availability

Customers appreciated the variety and availability of equipment, though some noted issues with overcrowding during peak hours.

Customer Service

Mixed feedback on customer service; while some staff were praised, others were described as rude or unhelpful.
  • BM
    Brett Meinecke
    5 days ago
    1.0
    I would come here much more often. The treadmills dont work! You press the pace and it won't go to it. They treadmill belts also skip. I have to drive past it alot to go to west allis where they dont have the problem. I want to have a good run and not have to worry about safety. It's too bad..
  • TS
    tatuaggio spesso
    Nov 14, 2025
    5.0
    Very knowledgeable and honest with quality service
  • JP
    John Peters
    Nov 9, 2025
    2.0
    To management on machines I just had knee surgery replacement. And I need to do my therapy every day only time I can come is 6am to 8am they only have 2 machines and there always in use they need to get 2 more so you can come in and work out.i dont want to have to wait 30mins to use equipment. You got way to many tread mills and Eliptical machines.i have been a member for awhile.So I hope you can get at least two more of these machines.So we dont have to wait 30mins or im going to have to go some where else.its the machines that you sit down and you row with your arms. Thank you
  • SP
    s pags
    Nov 6, 2025
    1.0
    Literally don’t know how to transfer to another gym. New gym sent us to corporate. Corporate said to go to old gym. Old gym doesn’t know how to do it. Scam business
  • JJ
    jane
    Oct 8, 2025
    3.0
    i really do like it here and i come here often but why do the workers always talk to the regulars at the desk? i want to purchase a drink or something and i feel intimidated because there is so many people just blocking the way. and also all of the employees are so nice but this one guy that is super rude, gives me attitude whenever i try to purchase something and looks annoyed every time he needs to scan my membership sometimes even slamming the scanner on the table like…okay? not my fault you’re mad you only stand there and do nothing either. anyways, this one worker called me beautiful a couple months ago when i was taking my membership picture , love her!!! super kind.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Franklin, WI?

Planet Fitness in Franklin, WI is open 24/7 from Monday to Thursday, until 10 PM on Friday, from 7 AM to 7 PM on Saturday, and from 7 AM to midnight on Sunday.

Where is Planet Fitness located in Franklin, WI?

Planet Fitness is located at 6529 S 27th St, Franklin, WI 53132, United States.