Planet Fitness

4.6
198 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
16085 W Bluemound Rd, Brookfield, WI
53005, United States

Hours

Reviews

4.6
198 reviews
5 stars
163
4 stars
14
3 stars
5
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and welcoming, although there were some negative experiences reported.

Cleanliness

The gym is frequently described as clean and well-maintained, with many customers appreciating the cleanliness of the facilities.

Equipment Quality

Customers noted that the equipment is generally new and well-maintained, providing a good workout experience.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with new staff members and management.

Membership Concerns

Some customers expressed dissatisfaction with membership policies and fees, particularly regarding the annual fee and cancellation processes.
  • TB
    Trish Boles
    Nov 11, 2025
    1.0
    No one is ever at the front desk in the early mornings. Very frustrating and ANNOYING.
  • JP
    Jenny Paige
    Nov 10, 2025
    5.0
    Nothing but good things to say about this gym & the workers here. While I had my membership everything was so nice & even when I was having issues with my payments & cancelling due to financial reasons, the managers made it very easy to fix everything & helped me out quick, & very easily. The manager Java is beyond sweet & helpful & she alone would make me make this gym my home gym. Luckily it is down the road but I would drive out the way just to come to this specific location. Java if you see this, thank you!! You left a great impression & I appreciate you & your help so so much. So happy with everything. (:
  • AR
    Alex Ratas
    Oct 29, 2025
    5.0
    Very great place to workout. Java does an excellent job! Adrianne and Alex always do a great job also
  • AH
    Amanda Hernandez
    Oct 18, 2025
    5.0
    I recently started working out again and using my long dormant Planet Fitness membership I hadn't used in a few years. The original home gym I went to in South Milwaukee closed and moved to Oak Creek--which is waaaay too far from where I now live. So I am over the moon that I found this location. It's clean and the equipment is well maintained (I'm so stoked to now see a hack squat and other plated press machines) and every member of staff has been friendly and welcoming every single time I stop in.
  • CZ
    cameron zoellick
    Oct 6, 2025
    1.0
    My girlfriend and I recently were at the Planet Fitness in Brookfield WI off of Bluemound Road, where we’ve gone for the past year now. Today has been an awful experience at the location. My girlfriend and I are pretty upset. She’s a black card member and I’ve been a guest member on her account for the past 9 months. Ever since I’ve been on her account I’ve been able to get a massage after working out, we both have the entire 8 months. We hadn’t gone to workout for 3 weeks until today, and were told by a newly hired general manager that I can’t get a massage after working out, because “black card guests can’t”. I’m really upset because then why these past 8 months was I able to and allowed to get massages by another general manager!!?? I understand every manger is different but the fact that shes new and all of a sudden “by the book” on every rule and our experience that has been a routine is all of a sudden changed for the worse under new management really changes my girlfriend and I’s perspective of the company and this location. I just feel like I should’ve still been allowed to continue to get massages as a black card guest today and in the future since I have been for so long. It’s not our fault that the past management was lenient and a lot nicer and not so “by the book on everything” I just feel it’s not fair to us as loyal customers and for what my girlfriend pays for her membership. Just the entire place has changed with a lot of the friendly past associates leaving the store. It just really bothered me as I was all of a sudden denied something I regularly got and improved my experience under previous management. Just feel super disrespected.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Brookfield (South), WI?

Planet Fitness in Brookfield (South), WI is typically open 24 hours from Monday to Thursday, closes at 10 PM on Friday, and operates from 7 AM to 7 PM on Saturday and 7 AM to midnight on Sunday. Holiday hours may vary.

Where is Planet Fitness located in Brookfield (South), WI?

Planet Fitness is located at 16085 W Bluemound Rd, Brookfield, WI 53005, USA.