Pearle Vision

4.1
284 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Brookfield provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
17550-D W Blue Mound Road, Brookfield, WI
53045, United States

Hours

Reviews

4.1
284 reviews
5 stars
213
4 stars
7
3 stars
7
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and professional staff, there were numerous complaints about poor communication, long wait times, and unresolved issues with orders.

Doctor Experience

Customers consistently highlighted the thoroughness and attentiveness of the doctors, particularly Dr. Goetsch and Dr. Facchiano, who were noted for their care and detailed explanations.

Order Fulfillment

Several reviews expressed frustration over delays and issues with glasses and contact lens orders, including incorrect prescriptions and lack of follow-up on orders.

Staff Professionalism

Although many staff members were described as friendly and helpful, there were reports of unprofessional behavior and inefficiency, particularly during busy times.
  • KK
    Kim Kellner
    Dec 11, 2025
    5.0
    Dr Goetsch was very attentive and spent extra time to make sure my questions were answered. His assistant Twila was equally as kind. Really enjoyed my visit.
  • NM
    Nicholas Modesto
    Dec 9, 2025
    5.0
    I received a thorough exam. The staff was friendly and relatively timely.
  • JB
    John Brandvik
    Dec 6, 2025
    5.0
    The staff and Dr. Goetsch were extremely efficient and friendly. Very easy to schedule appointment on line and all services were provided in a professional manner.
  • GR
    glenn roberts
    Nov 10, 2025
    5.0
    Awesome, professional and caring to your need. Very informative..
  • RA
    rob adams
    Oct 16, 2025
    5.0
    Excellent customer service and a thorough and professional eye exam. It’s what I expect when getting health care

Frequently Asked Questions About Pearle Vision

What services does Pearle Vision in Brookfield offer?

Pearle Vision in Brookfield offers eye examinations, Optomap Retinal Exams (varies by location), and specializes in prescription eyewear and digital retinal photos (varies by location).

Which designer frame brands are available at Pearle Vision in Brookfield?

They carry a wide variety of designer frame brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and more.