Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
632 reviews
5 stars
557
4 stars
17
3 stars1
2 stars
11
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Dan, Tana, and Sebastian.
Eye Exam Experience
The eye exams, including virtual options, received positive feedback for being thorough and well-explained, with several customers specifically mentioning the expertise of Dr. Wilde and Dan.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding the cost of lenses and the perceived value compared to competitors.
Inconsistent Service
A few reviews noted inconsistent customer service experiences, with some customers reporting poor interactions with specific staff members.
Product Quality
There were mixed reviews about the quality of glasses, with some customers experiencing issues shortly after purchase, while others were satisfied with their selections.
- GBGail Berko6 days ago5.0I just returned to Lens Crafters after a few years and I'm so happy I made the change. Every staff member that I interacted with was pleasant and receptive. Dan, the technician, who did the preliminary testing was kind and informative. Dr. Wilson took the time to explain the test for macular degeneration and he answered all my questions. I feel all my needs were met in this visit today.
- CHCapt. Tiger HallNov 10, 20251.0Thankfully when you're late for an appointment they do their best to reschedule, life's a journey and you never know when accidents happen, for broken glasses use Lens Crafters anytime, anywhere. One last Supervisory note, how your facial expressions & whispering is really noticeable, in front of customers or chatting ingredients the back, your words can be heard if I can read lips. Keep it professional do not make it personal, though shalt not judge anyone by their dress or cover, except judge yourself. Signed ~ Dr. Tiger Hall, P.H.D.
- RHRichard HoweOct 28, 20255.0I want to thank the Staff for taking their time and helping me with my Oakley meta Smart glasses guide me through all the pricing as What Prescription and Transaction lenses Show me the difference in the darkness thanks again for the host staff
- BKBob KohlsOct 12, 20254.0Very easy to work with.
- WWw3908Sep 29, 20255.0Professional and friendly. Good prices, but not as many economical frames as some other eyeglass places. Still good value though for what you bought after in store discounts.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Appleton offer?
LensCrafters in Appleton offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear can I find at LensCrafters in Appleton?
You can find designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Are there any special eye care technologies used during exams at this LensCrafters?
Yes, they use the latest vision technology including Digital Retina Photo (varies by location) and offer services like AccuFit and myLook to enhance your eyewear experience.
What are the store hours for LensCrafters in Appleton?
Open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam online for LensCrafters Appleton?
Yes, you can schedule an eye exam online via their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0287&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for eyewear and related products.
How can I get to LensCrafters if I plan to visit Fox River Mall?
LensCrafters is located inside Fox River Mall at 4301 W Wisconsin Ave, Ste 189, Appleton, WI 54913-6530, making it convenient for shoppers at the mall to visit for eye care and eyewear services.
What nearby stores can I visit along with LensCrafters at Fox River Mall?
Nearby stores include J.Crew Factory for men's clothing, J.Jill for women's fashion, Sunglass Hut for eyewear, Lululemon Athletica for sportswear, Macy's department store, and Pottery Barn for furniture and home goods.
What dining options are available near LensCrafters in Appleton?
After your visit, you can enjoy dining at nearby establishments such as Fox River Brewery and Restaurant or Farku Japan for a variety of culinary experiences.