Business Details
About
OptometryEye Care CenterLensCrafters OD
Doctors of Optometry - Fox River Mall is the local eye doctor to see for all of your eye care needs in Appleton, WI. As your local Appleton optometrist, Doctors of Optometry - Fox River Mall can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 4301 W Wisconsin Ave Appleton, WI 54913 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Doctors of Optometry - Fox River Mall
4301 W Wisconsin Ave, Appleton, WI
54913, United States
Hours
Reviews
4.7
325 reviews
5 stars
283
4 stars
16
3 stars
5
2 stars
8
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Eye Exam Experience
Many reviews noted the thoroughness and quality of the eye exams, with several customers appreciating the detailed explanations provided by the doctors.
Communication Issues
Some customers reported poor communication regarding insurance coverage and appointment details, leading to misunderstandings and dissatisfaction.
Technology Use
The use of technology for remote consultations was generally well-received, although some customers felt it lacked the personal touch of in-person visits.
Frame Selection
While many enjoyed the frame selection process, there were instances where customers felt the staff assisting with frame selection were unhelpful or rude.
- KGkris gardner1 day ago5.0One of the best eye exams I've ever had. I made my appointment online and was there on time. I had virtually no waiting time to get seen. The exam was performed in two phases. The optometrist was very professional and thorough, explained everything in detail, and asked the question, "is there anything else you want to ask me about?" Perfect.
- SCShannon CrDec 7, 20255.0Dan and Shannon were great. I didn't feel rushed despite it being busy and the wait wasn't too long. Pleasant atmosphere and plenty of eye wear choices.
- CBConnie BodeDec 6, 20255.0I am new to glasses. The employees were patient!
- OKoleg KatsnelsonNov 1, 20251.0Told before making eye exam that our insurance covered the cost, after eye exam had to pay due to poor costumer service skills in understanding insurance coverage.
- PLPhil LuehringOct 30, 20255.0I give them 10 out of 10 stars great service great staff
Frequently Asked Questions About Doctors of Optometry - Fox River Mall
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Doctors of Optometry - Fox River Mall?
An annual eye exam at Doctors of Optometry - Fox River Mall helps detect not only vision changes but also eye health issues and general health problems such as diabetes and high blood pressure early for prompt treatment.
What does a comprehensive eye exam at Doctors of Optometry include?
A comprehensive eye exam involves a series of tests that assess your vision and eye health, after which the optometrist discusses the results and determines the correct prescription if needed.
Is the contact lens exam different from a regular eye exam at this location?
Yes, while a comprehensive eye exam checks if your eyes are healthy enough for contacts, the contact lens fitting includes detailed measurements and has an additional fee.
What are the office hours of Doctors of Optometry - Fox River Mall?
The office is open Monday, Tuesday, Wednesday, and Friday from 9:00 AM to 6:00 PM; Thursday from 9:30 AM to 6:00 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Where is Doctors of Optometry - Fox River Mall located?
It is located at 4301 W Wisconsin Ave, Ste 189, inside Fox River Mall in Appleton, WI 54913.
What payment options are accepted at Doctors of Optometry - Fox River Mall?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Doctors of Optometry - Fox River Mall provide services in multiple languages?
Yes, services are available in English and Spanish.
Are there nearby places where I can shop or dine before or after my eye appointment?
Yes, nearby places include LensCrafters for eyewear, Fox River Brewery and Restaurant for dining, and J.Crew Factory for clothing shopping, all inside or near Fox River Mall.
Can I find other optometrists near Doctors of Optometry - Fox River Mall?
Yes, nearby optometrists include LensCrafters and another Doctors of Optometry location, offering convenient alternatives for eye care in the area.
Are there fitness or recreational options near the eye care center?
Orangetheory Fitness, a gym offering sports and fitness instruction, is nearby, providing a great option for health and wellness before or after your visit.