Safeway Pharmacy

Reviews

• CH

  Christian Holstine

  Mar 19, 2026
  5.0
  Been getting my scripts here for almost 6 years now, I've had no issues and they've always been willing to help me get my scripts renewed from my Doctor.
• AR

  Autumn Rose

  Mar 18, 2026
  1.0
  If I could give zero stars or negative stars, I would, the person who if you want to call it “helped me” The other day was named Kristine an older women prob around 60 years old or older , I patiently waited in line, even though there was no line and had to literally walk up to the counter and lean over poking my head and staring at the cashier after waiting for 10 minutes waiting for this women to help me yet she is busy talking to another elderly lady that works for the pharmacy and they were just chatting having a great time not doing their jobs. I could’ve handled it if it was just that being the issue, once she finally looked at me she said “what do you need?” not “ hi how can I help you today?” or anything that showed any type of customer service I have worked at a Safeway before granted it wasn’t in the pharmacy department. Customer service is a very big thing. The company depends on to get customers coming back when I let her know I was picking up my prescriptions because I was passing kidney stones. She gave me my two prescriptions. I asked about the third one which I needed the most, and she said “it was still being filled” I said “not a problem I’ll come back later when you guys give me a call. I don’t live too far.” SEVEN hours had passed and I still hadn’t received a call so I decided to call them. I asked if my prescription was ready. The man that answered said “oh this prescription isn’t covered by your insurance because it’s an over-the-counter medication you could just pick up here at Safeway.” I replied. “ why was I not notified that my insurance didn’t cover it and I could pick it up at Safeway, were you guys even planning to call me?” “ he said, sometimes we forget.” but did tell me that once I left after earlier with me 2 prescription she had then went into the computer to start to fill it and figure it out right after I left that it was not covered by my insurance because I could pick it up in the store in one of the aisles, so she knew immediately before I pretty much even made it out of the store that, that was the case and just decided not to call me. I was in no way rude to this woman. It just makes me very upset, knowing that I could’ve been out of pain much sooner and I wouldn’t have ended up back at the hospital because I didn’t get this medication in time!!! like I ended up having to do!! They’re lucky I don’t sue these people because the emergency room told me how had they given that medication when I was supposed pick it up I wouldn’t have ended up having to go all the way back to Puyallup hospital. I can’t help but think what if I was an elderly person or anyone who had a heart problems and this medication was preventing a heart attack and because this lady Kristine just didn’t call them back because she doesn’t take her job seriously and is just chatting with co workers it could’ve been a horrible situation or even resulted in death for someone else - We just moved to this area and I will move my pharmacy back to the gram Safeway pharmacy because the incompetence is insane here. I’ve only been to this pharmacist twice and I’ve had problems now both times. I really hope people read this and understand that if you need medication and it’s serious by all means DO NOT USE THIS PHARMACY! WORST PHARMACY IVE EVER BEEN TO & HORRIBLE CUSTOMER SERVICE! The one positive thing I will say is, I spoke to the store manager, even though when I asked the man in the pharmacy over the phone if I could talk to their manager, and he said they didn’t have one… at least the manager of the store cared enough to listen to me when I told him and hopefully he did give that message to his higher-ups like he said he would because again this could’ve been life-threatening for someone else instead, it was just me screaming in pain all the way to Puyallup hospital crying and it could’ve completely been something that didn’t happen had this lady just done her damn job.
• SM

  Stacy Miller

  Mar 12, 2026
  1.0
  The pharmacy assistant, Kristine, has been rude every time I come in. Today she was condescending and talking down to the person in line before me. I was respectful of their privacy, but Kristine was loudly disrespecting the person before me. When it was my turn she was rude as usual and appears to have a power trip. Everyone one else at this pharmacy has been great. I have been coming here for years. Kristine is terrible and mistreats others and myself every time I come in. Every time I come in I am hopeful that she is not there and that I don’t have to deal with her. Bad vibes. It’s a shame to be mistreated by the one member of the team. Otherwise, such a delightful staff.
• HH

  Hiwalani Hensley

  Feb 9, 2026
  1.0
  I have been filling my prescription at this pharmacy for nearly a year, and unfortunately my experience has consistently been frustrating. Each month, I encounter the same issue with my prescription being processed incorrectly. Only two staff members appear to know how to run it properly. If they are not working, I am unable to pick up my medication because the rest of the staff — including the pharmacy manager — are unable to process it correctly. I have spoken directly with the pharmacy manager about this ongoing problem. He acknowledged that he is unfamiliar with how to handle my prescription, which is concerning. Additionally, I found his demeanor to be unprofessional and dismissive. It is extremely stressful to have to go through the same issue every month, especially when it involves necessary medication. Patients should be able to rely on consistent, competent service from all pharmacy staff, particularly management. I hope this feedback is taken seriously and that steps are taken to ensure proper training and accountability moving forward.
• ER

  Ed Rutherford

  May 7, 2024
  5.0
  Very helpful pharmacist.

Frequently Asked Questions About Safeway Pharmacy