Summit Family Eye Care

4.6
291 reviews

About

Optometry
Ensuring crisp and clear vision is only one part of first-rate eye care. In addition to testing visual acuity, our eye doctors focus on the comprehensive and long-term health of your eyes and vision. Using the latest in optometric technology such as digital imaging, our office in Yakima, Washington, we will inspect your eyes thoroughly with a comprehensive eye and vision assessment.

Location

Summit Family Eye Care
6201 Summitview Avenue, Yakima, WA
98908, United States

Hours

Reviews

4.6
291 reviews
5 stars
243
4 stars
18
3 stars
5
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of the support staff, several reviews highlighted unprofessional behavior from the doctors, particularly regarding communication and demeanor.

Doctor Experience

The quality of the eye exams varied significantly; some customers found the exams thorough and satisfactory, while others reported feeling rushed or dismissed by the doctors.

Customer Service

Overall, customer service experiences were inconsistent; many customers appreciated the quick service and friendly staff, but there were notable complaints about rude comments and lack of proper communication.

Office Environment

The office was generally described as clean and well-organized, with efficient systems in place, contributing to a pleasant experience for many patients.
  • AM
    Armando Magallon
    6 days ago
    5.0
    Great place for eye exams. Dr. Conner has always been respectful and courteous to me!
  • II
    Irene
    Dec 31, 2025
    5.0
    I was treated with respect and dignity. Even though I was early for my appointment they took me back for my appointment. I enjoyed how they were professional and on top of everything. The clinic was clean and I noticed that the staff cleaned the glasses on display so that was a plus. Summit Family Eye Care let me wait in the waiting area for my ride without questions. I definitely will go back and I would recommend this clinic to my friends and people I run into.
  • JJ
    Judith Carr (Judi)
    Dec 21, 2025
    5.0
    Friendly office staff and excellent thorough eye exam. Thanks
  • FS
    Fardos Safi
    Dec 11, 2025
    1.0
    The eye dr we had “which I think is the only one there” was very rude and not welcoming and I didn’t feel comfortable at all! he didn’t even explain to me anything about my sons case he was just whispering with the nurse about him and didn’t even bother to tell me anything and just walked out only because my little daughter was being fussy! I had to keep asking the nurse which also briefly answered all my questions! Definitely not coming back
  • AG
    Angela Gonzalez
    Dec 9, 2025
    1.0
    The support staff was professional and courteous during the whole visit . They were willing to work with me and answer any and all questions when asked. The doctor however did not introduce himself and appeared put out when asked his name. He did not answer direct questions rather gave a rambling response, when he chose to respond. When he responded he seemed bothered having to do so as noted by his brisk speech. He appeared unable or unwilling to determine the correct strength of the eye prescription and could only base the prescription on the previous prescription from another doctor. I regret having wasted my insurance benefits on this eye doctor. I felt he was very unprofessional due to his behavior, as if I forced him to be present when he did not want to be. I would NOT recommend this eye doctor until he learns how to speak to and treat all of his paying customers with dignity and respect.

Frequently Asked Questions About Summit Family Eye Care

What services does Summit Family Eye Care provide?

Summit Family Eye Care offers comprehensive eye and vision assessments using the latest optometric technology such as digital imaging to ensure the long-term health of your eyes and vision.

What are the operating hours of Summit Family Eye Care?

The office is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.