Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
761 reviews
5 stars
403
4 stars
158
3 stars
54
2 stars
36
1 star
110
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many customers noted that the gym is generally clean, there are significant complaints about the state of the locker rooms and showers, with reports of dirt, hair, and inadequate cleaning practices.
Staff Friendliness
The staff is frequently described as friendly and helpful, with several positive mentions of individual employees who provided excellent customer service.
Equipment Issues
Numerous reviews mention broken or out-of-order equipment, particularly in the men's locker room, and a lack of free weights, which affects the workout experience.
Facility Maintenance
There are ongoing concerns about maintenance, including issues with hot water in the showers and the need for repairs on various machines.
Hours of Operation
Customers express frustration over inconsistent hours, particularly on weekends, with many expecting 24-hour access that is not being met.
- MWMax Wang1 day ago5.0Very good location. Overall, the space is a bit tight but it works. The staffs were friendly. Message chairs were good. Shower was pretty good with sufficient space and hot water with good pressure. Will definitely think to transfer my home gym to this location.
- KKKen3 days ago2.0Planet fitness is a franchise, therefore the quality and cleanliness of each can vary greatly. The particular one I have dealt with takes forever to repair broken equipment and I wouldn't walk around in anything but choose. Often out of paper towels for wiping down equipment but that is also subjective depending upon what teenagers are working at the time. Air quality is a huge topic and from what I've seen this particular location does not care or address it when brought up.
- PPPhils Favorites PNWNov 13, 20255.0Excellent gym. If you like random adventures with zero planning, just Google #PhilsFavoritesPMW. It gets fun.
- RCRay COct 30, 20253.0Cheap place for gym membership but watch your locker closely. Had mine broken into twice and management didn't care.
- DCDuncan ClarkOct 15, 20253.0This is one of the most middle of the road reviews I could write, but I still want to write it, because this location has so many good AND bad reviews, and I can see why! It’s both. Nice staff but needs improvement. -Multiple lockers in Men’s Room had bent padlock holes so not lockable. Order replacement parts and I’m sure this could be fixed easily. -Whoever is reading the reviews on Google Maps here is clearly not doing their job, because they keep directing people to club management?! Excuse me, you are part of club management, deal with it. Forward it to who you need to. That’s YOUR job, not the customer’s. -New equipment is nice! Older PF I could do *most* of a workout, but having strong legs the leg equipment I usually couldn’t choose a high enough weight. Now, I can do leg day at PF! (Just naturally crazy strong legs, not bodybuilding or anything.) -Staff was SO FRIENDLY. I saw them cleaning the main club constantly. -I didn’t see any sign they checked the black card spa rooms between users, or sanitized them. The newer location I visit does this AND has cleaning supplies in the room. This location doesn’t have paper towel or sanitizer in the room, they have one shared for all rooms. If you want your customer to clean, instead of you AT LEAST put the supplies IN THE ROOM. -I appreciate as someone who uses an app to direct my workout instead of running a circuit that they got rid of the 30 min circuit for more shared equipment. The circuits seemed new user friendly, but they also seemed underutilized compared to the rest of the club. BUT, I don’t love that it doesn’t feel like they left the equipment laid out for people who wanted to keep doing that. The brand new location I am visiting has a group of machines that have a sticker on them (maybe it says total body workout? I think?) that makes it clear what group of equipment it is, if you wanted to keep doing the 30 min workout. That would be really nice for the person who reviewed here that they had the elimination of it. Overall, this is a nice club, staff wise, but they clearly got new equipment, pivoted, but haven’t really retrained their staff to current standards, or really thought out the new layout well, rather than just putting new equipment in where it fits. One weekend of deep cleaning, training, replacing a few locker pieces, and rearranging the strength training equipment to feel more intentional rather than random from replacing just some stuff, would go a long way.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Vancouver (Hazel Dell), WA?
Planet Fitness in Vancouver (Hazel Dell), WA is open 24 hours Monday through Thursday, until 10 PM on Fridays, and from 7 AM to 7 PM on Saturdays and Sundays.
Where is Planet Fitness located in Vancouver (Hazel Dell), WA?
Planet Fitness is located at 9919 NE Hazel Dell Ave, Vancouver, WA 98685, USA.
What kind of fitness environment does Planet Fitness provide?
Planet Fitness offers a welcoming, Judgement Free Zone® with best-in-class equipment, suitable for all members to build strength at their own pace.
Does Planet Fitness offer a mobile app for workouts and gym services?
Yes, Planet Fitness offers a mobile app with hundreds of ways to get strong, available on both iOS and Android platforms.
What membership options are available at Planet Fitness?
Planet Fitness memberships, including Classic Access, can be explored and purchased online via the Planet Fitness website and mobile app.
What services does Planet Fitness offer at their Vancouver (Hazel Dell) location?
Services include ClassicAccess, MobileApp, FreeICFT, ClassicWifi, WCPerks, BCGuest, BCRecip, BCTanning, BCMassageChairs, BCHydro, BCTotalBodyEnhancement, BCHalfPriceCoolerDrinks, BCPremPerks, BCRecoveryLounge, and BCVirtualFT.
What nearby places can I visit after my workout at Planet Fitness?
After your workout, you can visit nearby places like Grocery Outlet for groceries, Pamper Nails & Spa for relaxation, or Joy Teriyaki for dining.
Are there convenient shipping and mailing services near Planet Fitness?
Yes, nearby shipping and mailing centers include Ship Shop, UPS Authorized Shipping Outlet, and Shred Nations, which can be convenient for errands before or after your gym visit.
What health and wellness services are available near Planet Fitness in Hazel Dell?
Nearby health-related services include Therapeutic Associates Hazel Dell Physical Therapy and Smiles Dental Hazel Dell-Sleep Dentistry of Vancouver West, which can complement your fitness and wellness routine.
How can I contact Planet Fitness in Vancouver (Hazel Dell), WA?
You can reach Planet Fitness at their main phone number: +1 360-573-4000.