Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,985 reviews
5 stars
1,902
4 stars
36
3 stars2
2 stars7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Ashley, Alec, and LaVonne.
Product Selection
Customers appreciated the variety of frames and lens options available, noting that the selection was better than other competitors.
Mixed Experiences
While many reviews were positive, some customers reported issues with order accuracy, delays, and poor communication regarding their prescriptions and orders.
Professionalism
Several reviews mentioned the professionalism of the staff, particularly in handling customer inquiries and providing detailed explanations of products and services.
Overall Satisfaction
Despite some negative experiences, the majority of reviews reflected a high level of satisfaction with the service and products received.
- HHHailey HarrisNov 17, 20255.0The customer service was amazing. I walked right in and they took my prescription and did all of the insurance paperwork no problem. They were not overbearing when I was trying on lenses and let us take our time. When it was time to check out she was very informative but didn’t pressure me into making purchases that weren’t right for me. It was an easy process and I would definitely shop again.
- OLOsuna LopezOct 26, 20255.0Hannah was wonderful, and helped me get the best deal!
- TMTasi MendiolaOct 24, 20255.0Hannah helped me with my order today and she really made it a great experience. She was personable, knowledgeable and overall a great asset to LensCrafters! Alec is also quite wonderful.
- AFAngel FariasOct 24, 20251.0Long story short... Priced their nonprescription polarized ray-ban replacement lenses for $500. Like what?? I could just buy a new sunglasses for mor than half the price. Ray-ban itself sells replacement lenses for under $100.
- DDDOct 22, 20255.0Really helpful staff, and great product options. Hannah was tremendously helpful as far as selecting frames and lens options, and saved me some $ too! Highly recommend.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Vancouver Mall location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer frames, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at Vancouver Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Vancouver Mall?
You can schedule an eye exam by visiting LensCrafters' online scheduling link specific to the Vancouver Mall location or by contacting the store directly at +1 360-882-9360.
What payment methods are accepted at LensCrafters?
LensCrafters accepts payment by American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any special services offered at LensCrafters Vancouver Mall?
Yes, special services like AccuFit and myLook are offered to customize your eyewear experience. Digital Retina Photo is also available but may vary by location.
What types of lenses and eyewear products can I find at LensCrafters?
You can find high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames from designer brands such as Prada, Burberry, Versace, and more.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
Which nearby places can I visit before or after my appointment at LensCrafters Vancouver Mall?
Nearby to LensCrafters, you can visit Famous Footwear for shoe shopping, enjoy a coffee at Starbucks, or get a quick bite at McDonald's. These locations offer convenient options before or after your eyewear visit.
Are there other optical or eyewear stores near LensCrafters in Vancouver Mall?
Yes, near LensCrafters you can find Vision Quest Optometry Group and Sunglass Hut for additional eyewear and optician services.