Brand Certified
LensCrafters
4.9(2026 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
8700 NE Vancouver Mall Dr, Vancouver, WA
98662-6750, United States
Certified by LensCrafters • Mar 15, 2026
(360) 882-9360
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/wa/vancouver/8700-ne-vancouver-mall-dr.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.9
2,026 reviews
5 stars
1,936
4 stars
37
3 stars2
2 stars7
1 star
44
- STSean Tice2 days ago5.0Exam, eyewear fitting, everything was 5 stars, excellent service!! Hannah was great!
- APanna parkMar 12, 20261.0They put wrong RX on my son‘s eyeglasses. My son was complaining about blurry vision with the new glasses so we went to the Dr’s office. And we found out about the wrong RX. The store admitted about this mistake.
- JTJto TMar 5, 20261.0BAD, BAD, BAD COMMUNICATION FROM FRONT STAFFS. THEY ARE LACKING OF KNOWLEDGE. 😡🤬😡🤬😡🤬😡🤬 I CALLED 2 WEEKS AGO TO SCHEDULED AN EYE EXAM APPT I MENTIONED I HAVE “VSP” INSURANCE TO COVER, BUT STAFFS DID NOT TELL ME MY INS. IS OUT OF THEIR NETWORK!!! I WENT AFTER WASTING 25 MINS TO FILLED OUT ALL THEIR INFO REQ & THEY TOLD ME MY INS. IS OUT NETWORK. I WILL NOT RECOMMEND THIS PLACE, FRONT STAFFS NEED TO IMPROVE OF THEIR KNOWLEDGE
- SGShannon GithensFeb 11, 20261.0I had an extremely disappointing experience at LensCrafters. The customer service was shockingly poor, and the overall lack of care for customers was very obvious. Staff seemed to have little knowledge about glasses, options, or how to properly help someone make an informed decision. To make things worse, the store manager, Alec, told me he was the district manager and that there was no one else I could speak to about my concerns. Being told there is no escalation path or accountability is incredibly frustrating and unprofessional. I expected much better service from a company like LensCrafters. Unfortunately, this experience felt dismissive, unhelpful, and left me with zero confidence in returning or recommending this location.
- CNCarolina NorthFeb 11, 20261.0I had an extremely disappointing experience at LensCrafters. The customer service was shockingly poor, and the overall lack of care for customers was very obvious. Staff seemed to have little knowledge about glasses, options, or how to properly help someone make an informed decision. To make things worse, the store manager, Alec, told me he was the district manager and that there was no one else I could speak to about my concerns. Being told there is no escalation path or accountability is incredibly frustrating and unprofessional. I expected much better service from a company like LensCrafters. Unfortunately, this experience felt dismissive, unhelpful, and left me with zero confidence in returning or recommending this location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Vancouver Mall location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer frames, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at Vancouver Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Vancouver Mall?
You can schedule an eye exam by visiting LensCrafters' online scheduling link specific to the Vancouver Mall location or by contacting the store directly at +1 360-882-9360.
What payment methods are accepted at LensCrafters?
LensCrafters accepts payment by American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any special services offered at LensCrafters Vancouver Mall?
Yes, special services like AccuFit and myLook are offered to customize your eyewear experience. Digital Retina Photo is also available but may vary by location.
What types of lenses and eyewear products can I find at LensCrafters?
You can find high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames from designer brands such as Prada, Burberry, Versace, and more.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
Which nearby places can I visit before or after my appointment at LensCrafters Vancouver Mall?
Nearby to LensCrafters, you can visit Famous Footwear for shoe shopping, enjoy a coffee at Starbucks, or get a quick bite at McDonald's. These locations offer convenient options before or after your eyewear visit.
Are there other optical or eyewear stores near LensCrafters in Vancouver Mall?
Yes, near LensCrafters you can find Vision Quest Optometry Group and Sunglass Hut for additional eyewear and optician services.
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