Fred Meyer Pharmacy

Reviews

• LB

  Liz Banach

  Mar 4, 2026
  1.0
  I recently changed insurance and am navigating new prescriptions with a new psychiatrist - an already stressful transition. I called with genuine questions about a refill date discrepancy I noticed between my old insurance and what the pharmacy had on file. Instead of receiving any clarity or basic courtesy, the pharmacist was dismissive, showed zero empathy, and ultimately hung up on me mid-conversation. I wasn't being difficult. I was confused - which is a completely reasonable thing to be when your insurance, doctor, and medications are all changing at once. Pharmacists are healthcare professionals who regularly work with patients in exactly these situations. A little patience and a clear explanation would have gone a long way. Instead, I was made to feel like a suspect for asking a straightforward question. That is unacceptable. I'll be transferring this prescription as soon as my current refill is complete. I wouldn't recommend working with this pharmacy.
• SK

  Shaiju Kuppusamy

  Jan 6, 2026
  1.0
  Terrible service – No accountability or compassion ​Rating: ⭐☆☆☆☆ ​I am beyond frustrated with the service at this Fred Meyer pharmacy. I used their IVR (automated phone system) to refill a prescription, and the system confirmed it would be ready for pickup the next day after 2:00 PM. ​When I arrived, I was helped by a technician named Kelly. She told me she didn't have the order. When I explained that I had a confirmation from their own automated system, she simply repeated, "I didn't receive the order." I asked her if it was my fault that their system failed, and she just repeated the same line again with a fake smile. ​There was zero effort to troubleshoot, zero compassion, and zero care for the customer. It felt like talking to a wall. This isn't the first time I’ve had issues here, but the lack of basic empathy is the final straw. If your system fails, don't treat the customer like they are the problem. I’ll be taking my prescriptions elsewhere.
• EF

  Edward Feasler

  May 30, 2024
  5.0
  The best pharmacy I’ve been to in my neighborhood. Great people there! Thank you so much !!!
• AL

  Angie Lingle

  Jul 12, 2022
  5.0
  Always easy great service!