Planet Fitness

4.3
1020 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6704 19th St W, University Place, WA
98466, United States

Hours

Reviews

4.3
1,020 reviews
5 stars
688
4 stars
168
3 stars
41
2 stars
36
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming.

Cleanliness

The facility is frequently noted for its cleanliness, with several reviews highlighting well-maintained equipment and tidy locker rooms.

Equipment Quality

While many customers appreciate the variety and quality of equipment, some noted that certain machines are in need of repair or maintenance.

Customer Service Issues

Several reviews mentioned negative experiences with customer service, particularly regarding membership cancellations and staff attitudes.

Accessibility Concerns

Customers expressed frustration over the gym's hours and policies, particularly regarding the inability to cancel memberships easily.
  • KB
    Kamani Myers Bey
    Nov 9, 2025
    5.0
    The Cleanest Planet Fitness I have seen yet!!! They have e the BEST shower Heads out of All Gyms. Planet Fitness on 19th North end of Tacoma.
  • RM
    Robert Martinez
    Nov 2, 2025
    4.0
    Planet Fitness is a decent gym to get a lift for a beginner to intermediate lifter. The dumbbells only go up to 75 and there are no barbells. But they do have 7 or 8 smith machines. You can get a decent back/pull day but push and leg days will be lacking. It's good if you're going for just a cardio session though. There's plenty cardio machines there and the amenities are nice. They do need to oil the rods on the machines though. Some of the cables are scraping and that's only going to last for so long. Staff is nice it's usually not too crowded. Good for a Planet Fitness.
  • JH
    Jeffrey H
    Nov 2, 2025
    5.0
    Wow what a workout. But I had the benefit of a t v in front of me while jogging.
  • JD
    John Doe
    Oct 14, 2025
    3.0
    Most of the staff is great. However, every time I accidentally glance in the personal trainers direction she gives me a dirty look. I go to this location to manage my disability and her doing this generally makes me uncomfortable. Please have her work on her professionalism. This is not a high school
  • SS
    Shellie Shelton
    Sep 11, 2025
    1.0
    I don't come here often. They have new staff members. The lady working the one day I went in told me to leave my electric stand-on scooter outside. I told her no that it would get stolen. She then got an attitude and said it was against policy. I called customer service and....IT IS NOT AGAINST POLICY. I brought it in and made sure it was folded down and not in the way of others in the locker room. Not one person complained the entire hour I was there. The other gyms don't even care if I bring it in. As long as I am not riding it inside the building they are cool. 19th Street location needs to bring back the people that used to work there that didn't lie about policies.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in University Place, WA?

Planet Fitness in University Place, WA is open from 5:00 AM to 11:00 PM Monday through Thursday, and 5:00 AM to 9:00 PM Friday through Sunday.

Does Planet Fitness in University Place offer a judgement-free environment?

Yes, Planet Fitness provides a welcoming space known as a Judgement Free Zone® where everyone can build strength at their own pace.