Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
909 reviews
5 stars
826
4 stars
28
3 stars3
2 stars8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their knowledge, patience, and willingness to help.
Product Knowledge
Many reviews noted the staff's expertise in explaining frame and lens options, helping customers make informed decisions.
Repair Services
The business received positive feedback for offering free minor repairs and quick fixes, enhancing customer satisfaction.
Efficiency
Customers appreciated the quick turnaround for glasses, with many receiving their prescriptions on the same day.
Mixed Experiences
While most feedback was positive, some customers reported issues with communication and pricing, indicating room for improvement.
- DTDoreen TilgenNov 16, 20251.0I visited the Southcenter store on a Saturday morning right when they opened, and I was the first customer there. Even so, I ended up waiting while the staff greeted other customers and answered phone calls, and I was told they would check their stock “right after this call.” After waiting about 30 minutes, I politely asked for an update. The associate seemed frustrated, went to look for my lenses, and returned to let me know they weren’t in stock. She handed my prescription back abruptly and didn’t mention the option to place an order for later pickup. The interaction left me feeling uncomfortable and unsure why the situation became tense. I ended up leaving without ordering new lenses. It might help to have additional staff available on weekends to make the process smoother for both employees and customers.
- IIisterwuNov 15, 20255.0My salesperson was Richard for the Meta demo. He was incredibly knowledgeable and patient, and the whole demo went very smoothly.
- BFBrenda FranklinNov 5, 20255.0Stevie is a glasses match maker! I can't believe how perfectly she found glasses I love. I highly recommend you find her for your perfect fit.
- DTD ThomasOct 26, 20255.0Phil, at your Southcenter Mall location in Tukwila, WA, was super knowledgeable and extremely helpful. I not only left with exactly what I wanted in terms of frames and lenses, but I also have some extremely useful tips to help me adjust to my new progressive lenses.
- MOMyk OlearyOct 19, 20255.0I'm so glad we came to this location for my glasses. Phil, the manager who helped us, was the most knowledgable sales staffer I've ever interacted with. No one in the optical industry has ever taken the time or had the ability to explain the real life physics and algebra of glasses in an understandable way like Phil did. He took the time to bring down every aspect of glasses frames and lenses for my wife and I to the point where we could make decisions on the features that made most sense to our use cases. Go out of your way to go to this location - it will be well worth your time.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide at the Tukwila Southcenter Mall location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Which designer brands are available at LensCrafters in Southcenter Mall?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
Does LensCrafters accept insurance and what types can I use?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters in Tukwila?
You can schedule an eye exam online through their website using this link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0505&storeId=10851
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup services.
What are the operating hours of LensCrafters at Southcenter Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at LensCrafters in Tukwila?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters has wheelchair accessible entrances.
What other optical care options are near LensCrafters at Southcenter Mall?
Nearby optical care options include Southcenter Eye Clinic, an eye care clinic and optometrist, and Warby Parker, an eyewear and optician store.
What nearby dining options are available when visiting LensCrafters in Tukwila?
You can enjoy nearby dining at places like Kizuki Ramen & Izakaya (Japanese restaurant), Love Tea (bubble tea café), and Speckled Frog (smoothie juice bar).
Are there other services or shops near LensCrafters that customers might find useful?
Yes, nearby services include Paradise Nails (beauty salon), Kay Jewelers (jewelry store), and Currency Exchange International. Customers can combine their shopping or service trips conveniently at Southcenter Mall.