TruVision Eye Care is the local eye doctor to see for all of your eye care needs in Tacoma, WA. As your local Tacoma optometrist, TruVision Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 4502 S Steele St Tacoma, WA 98409 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Many customers praised the professionalism and friendliness of the staff, particularly highlighting Dr. Kim and her team for their caring and informative approach.
Customer Service
While some reviews noted excellent customer service, others pointed out significant issues with the front desk staff, including rudeness and lack of organization.
Wait Times
Several customers expressed frustration with long wait times, often exceeding their scheduled appointment times, which detracted from their overall experience.
Billing Issues
Multiple reviews mentioned unexpected charges and lack of transparency regarding fees, leading to dissatisfaction with the billing process.
Technology and Care Quality
Customers appreciated the use of modern technology in eye exams and the thoroughness of the examinations, although some expressed concerns about the accuracy of prescriptions.
KG
Krystie Galapon
Nov 11, 2023
5.0
Dr. Kim and her team are amazing! From the very first appointment that I had with them, they were all so kind and helpful. Dr. Kim helped me a lot in my journey with dry eyes, I can now use my contacts everyday with no problems because of the iLux treatments. Highly recommend Dr. Kim and her wonderful team :)
KW
Kimberly Wheeler
Apr 6, 2022
5.0
Very friendly and knowledgeable about what frames would fit to what I was looking for. Very quick and efficient too.
JP
Jill Poliquin
Apr 3, 2022
5.0
Dr Kim and her staff are friendly and knowledgeable
DT
David Turya
May 17, 2021
5.0
Great professional staff. Everything was explained in great detail on the condition of my eyes as well as possible issues. Highly trained staff that were warm and friendly.
Frequently Asked Questions About TruVision Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at TruVision Eye Care?
An annual eye exam at TruVision Eye Care can detect not only vision changes but also eye health issues and early signs of general health problems like diabetes and high blood pressure, enabling early treatment.
What does a comprehensive eye exam at TruVision Eye Care include?
The eye exam includes a series of simple but comprehensive tests to assess your vision and eye health, after which your optometrist discusses the results and prescribes the right eyewear.
Is a contact lens exam different from a standard eye exam at TruVision Eye Care?
Yes. A contact lens exam includes all elements of a comprehensive eye exam plus detailed measurements of your eyes to determine the right contact lenses, with an additional fitting fee.
What are the operating hours of TruVision Eye Care in Tacoma?
TruVision Eye Care is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Where is TruVision Eye Care located?
TruVision Eye Care is located at 4502 S Steele St, Ste 304B, Tacoma, WA 98409 inside the Tacoma Mall area.
What payment options are accepted at TruVision Eye Care?
TruVision Eye Care accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payment.
Is the TruVision Eye Care office wheelchair accessible?
Yes, TruVision Eye Care has a wheelchair accessible entrance for the convenience of all patients.
What nearby stores and attractions can I visit before or after my eye exam at TruVision Eye Care?
You can visit LensCrafters for additional eyewear, Game Over Videogames for video games and toys, and Shiekh Shoes or Vans for clothing and shoes, all conveniently located near TruVision Eye Care within Tacoma Mall.
How can I get to TruVision Eye Care if I am using public transit or rideshare in Tacoma?
Located in Tacoma Mall, TruVision Eye Care is accessible via local public transit options around the mall area, and you can also use rideshare services like Uber for direct transport to 4502 S Steele St, Ste 304B, Tacoma.
Are there dining or relaxation options near TruVision Eye Care for before or after my appointment?
Yes, near TruVision Eye Care you can enjoy a smoothie at Jamba Tacoma Mall, try Japanese cuisine at Kizuki Ramen & Izakaya, or relax at nearby salons like Regis Salon or Diamond Nail 'N Spa.