Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
762 reviews
5 stars
679
4 stars
15
3 stars7
2 stars9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Valerie, Angelina, and Nikki.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues with service quality, including rude staff and poor handling of appointments.
Optical Services
The LensCrafters optical services received positive feedback for quick repairs and adjustments, but there were complaints about the TruVision eye center's service and prescription accuracy.
Insurance Issues
Several customers expressed frustration with insurance verification processes and unexpected charges, leading to dissatisfaction with billing practices.
Product Quality
Some customers reported issues with the quality of glasses and lenses, including scratches and durability concerns, despite positive interactions with staff.
- TBTracie BeardenNov 15, 20255.0The doctor I saw was outstanding! He was a guest physician- very knowledgeable, informative, and kind! The optical team member I worked with made the lens and frame purchasing process seamless and easy. Highly recommend! Excellent customer service all around!
- JAJordan AndersonNov 9, 20255.0Fixed my daughter’s glasses in 5 min, absolutely incredible staff. 10/10!!
- DWDavid WNov 5, 20255.0Dr Kim and all the amazing stuff that work at this place are very knowledgeable of eye care. This place has all the latest machine to test your eyes,thus helping them to provide you with a very detailed eye exam and care . I would highly recommend this place for all your eye care. It's located at Tacoma mall building.
- DMDan MyersNov 1, 20255.0So the lenscrafter part of the shop is really good and even tries to make up for the eye center inside. However, the Tru Vision eye center inside is terrible.
- KDKristin E DavisOct 26, 20255.0Their professionalism, pro-active approach on supplying outstanding optical exams, customer service, product selection + great pricing are just a few of the countless reasons I return to Lens Crafters in the Tacoma Mall for my exams and glasses. Thank you Dr. Gim, Dee, Mandy, Taija, Mel, and Angelina for jobs well done!! Thank you
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Tacoma Mall offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and more.
Does LensCrafters accept vision insurance plans?
Yes, most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
What payment options are accepted at LensCrafters Tacoma Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters in Tacoma Mall?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Tacoma Mall?
You can schedule an eye exam online through their scheduling link at LensCrafters' website or via their reservation URL provided.
Is in-store pickup available at LensCrafters Tacoma Mall?
Yes, LensCrafters offers in-store pickup for eyewear and related products.
What nearby stores can I visit when shopping at Tacoma Mall with a visit to LensCrafters?
You can visit nearby stores such as Shiekh Shoes, Vans, Spencer's clothing and gifts, Hollister Co., and Forever 21 for a variety of fashion and accessory options during your shopping trip.
Are there nearby entertainment options close to LensCrafters in Tacoma Mall?
Yes, nearby entertainment options include Game Over Videogames, Pokémon Center, Uncle's Games, and Tokyo Anime which offer video games, toys, and collectibles to enjoy before or after your visit.
What dining options are available near LensCrafters Tacoma Mall?
Near LensCrafters, you can enjoy meals or snacks at places like Kura Revolving Sushi Bar, Kizuki Ramen & Izakaya, Jamba Tacoma Mall smoothie bar, and Lil' Golden Deli for donuts.