Planet Fitness

4.0
1252 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1617 W Northwest Blvd, Spokane, WA
99205, United States

Hours

Reviews

4.0
1,252 reviews
5 stars
710
4 stars
210
3 stars
109
2 stars
65
1 star
158

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although there were some negative experiences reported.

Cleanliness

While some reviews highlighted cleanliness, others reported issues with dirty equipment and locker rooms.

Equipment Quality

Customers appreciated the variety of machines, but several noted that some equipment was broken or in need of maintenance.

Billing Issues

Numerous complaints were made regarding billing practices, including difficulties in cancelling memberships and unexpected charges.

Crowdedness

The gym tends to get crowded during peak hours, leading to longer wait times for equipment.
  • KB
    Kale Burditt
    Nov 10, 2025
    3.0
    No judging except to all those who want to work out.
  • GU
    Google User
    Nov 3, 2025
    1.0
    Update: Person responding to these reviews is a PF corporate shill, NOT store management. Their response will be "contact the store's management". Yea... We have. That's why we're here leaving reviews. Things will not change until someone finds the name of the owner of this location and calls them out personally. Until then, things will never change. Cancelling membership. Good luck, folks. .... Finally decided to use the black card membership I've been paying on for years! Success! Got in a good workout! And then it was time for a quick shower before heading back to my jobsite... That's when the whole plan fell apart. Cold water! And one shower didn't even have a shower head mount. What?! Just a hand-held (which is gross/weird for a gym) hanging there. Showers were disgusting. And did I mention the water was cold?! Occasional hints of lukewarmish water, then cold again. The worst! Went back to work and shivered for 4 hours until I had to run home and take a long hot shower. Was chilled to the bone. Couldn't get warm, no matter what I tried. WHY, PF?!?! I get that there are homeless people in this dump of a town and that all public restrooms are neglected but c'mon! Why do you hate your paying customers?! My yearly fee just renewed. And I feel like I've been scammed. Do better. HOT water and basic shower head mounts. How hard is that? Answer: it's reeeaaally easy and cheap. Maybe $20 and an hour (tops) of minimal effort... How would I know? Because I'm a builder. Which is why it is making me very angry.
  • JV
    James V
    Nov 3, 2025
    3.0
    My partner and I have been regular visitors to this gym for about a year now. We appreciate its proximity to our home and enjoy the company of most of the other patrons. However, there are occasional challenges. Some individuals tend to occupy multiple machines at the same time, reserving equipment by leaving dirty rags, bottles, or articles of clothing behind. At times, one person will use more than three machines for up to 30 minutes, which is quite frustrating. Another concern I have is with the staff. Whenever I visit, the employees, including the managers, are often seen huddled together with their faces buried in their phones. They may look up occasionally, but they quickly avert their gazes without acknowledging your presence—no greetings, nods, or even a smile. This was the only place where I’ve provided payment information without ever looking the associate in the eye. There is one exception, and that’s Dawn. She is always cheerful, helpful, and makes an effort to greet patrons and ensure that their workouts are going well. I know this standoffishness isn’t typical for all Planet Fitness locations, as I occasionally visit the one in the valley, where the staff is fantastic. There, you are always greeted upon arrival and leave with a friendly “Thanks for coming in! Have a great day!”
  • AB
    Angela Bonanno
    Oct 31, 2025
    5.0
    For only $25/month you can tan daily, use the hydro massage beds & chairs daily, use the Infrared machines that use infrared light to heat the body from the inside out, which can boost calorie burn through sweating and improve circulation, muscle recovery, and skin health. You can bring a friend everytime if you want, get personalized workout plans, access to daily workout classes, I mean for $25/month that's freaking amazing that's allot of stuff for cheap, definitely worth it. Even if you just tanned everyday it would be well worth it, let alone adding all the other stuff to it too🥰
  • GS
    Geoff Scanlan
    Oct 31, 2025
    1.0
    Gym itself is nice, but many of the staff are unprofessional. There was a man filming himself in the bathroom, and when I told the staff guy, he went into the bathroom, but didn't notice I was in the stall, and he promptly told on me, describing myself in detail, to him, and said he doesn't mind filming, just to watch out for me. That's felony behavior that the staff blamed to the person complaining for. Update: told a newer blonde female employee who was completely professional about it, but then another female employee said it was up to me and not staff to confront the guests. Ridiculous. Also, update 11/3: That same staff guy told me I can go to another gym if I don't like it when I arrived today

Frequently Asked Questions About Planet Fitness

What is Planet Fitness Spokane (W NW Blvd) known for?

Planet Fitness Spokane (W NW Blvd) is known for its welcoming space called the Judgement Free Zone®, best-in-class equipment, and support for members to build strength at their own pace.

What are the operating hours of Planet Fitness Spokane (W NW Blvd)?

Planet Fitness Spokane is open 24 hours every day of the week, from Monday through Sunday.